AVG AntiVirus is available as both a free and paid product. The paid product, AVG AntiVirus Pro, requires a subscription to use. A subscription purchased via Google Play Store activates automatically on the device you use to make the purchase. If you purchase your subscription through another AVG sales channel, such as the AVG Store, you need to manually activate the app using a valid activation code or your AVG Account.
Activate subscription
To activate your subscription using an activation code:
- Tap the AVG AntiVirus icon on the Home screen of your device. The app opens.
- Tap Account, then select the Subscription panel.
- Select Use an activation code.
- Type or paste your activation code (including hyphens), then tap Continue.
Account, then select the Subscription panel. 
Your AVG AntiVirus subscription is now active.
Troubleshoot activation issues
If you experience any activation issues using an activation code:
- Ensure you have correctly entered your activation code, including hyphens.
- Use our webform or your AVG Account to retrieve a copy of your activation code, then try activating the subscription again.
- If activation using your activation code still doesn't work, try following the instructions to activate using your AVG Account.
If the issue persists, contact AVG Support.
Activate subscription
To activate your subscription using your AVG Account:
- Tap the AVG AntiVirus icon on the Home screen of your device. The app opens.
- Tap Account, then select Sign in.
- Enter the credentials for your AVG Account that is linked to the email address you provided during the subscription purchase, then tap Continue.
Your AVG AntiVirus subscription is now active.
Troubleshoot activation issues
If you experience any activation issues using your AVG Account:
- Ensure that you are entering the credentials for the AVG Account that is linked to your AVG AntiVirus subscription. To verify this, sign in to your AVG Account in your web browser and click the Subscriptions tile to see a list of the linked subscriptions.
- If your AVG AntiVirus subscription is not linked to an AVG Account, you can create an AVG Account with the email address that you used to purchase AVG AntiVirus.
- If activation using your AVG Account still doesn't work, try following the instructions to activate using an activation code.
If the issue persists, contact AVG Support.
Activate subscription
If you want to start using your subscription on a new device, or if you reset your existing device, you can restore your AVG AntiVirus subscription via Google Play Store:
- Ensure you are signed in to Google Play Store with the same Google Account that you used to purchase your subscription. For instructions on how to verify this, refer to the following Google Play Help article: Google Play Help ▸ How to add & use accounts in the Google Play Store on your device.
- Tap the AVG AntiVirus icon on the Home screen of your device. The app opens.
- Tap Account, then select the Subscription panel.
- Select Restore from Google Play.
The app automatically retrieves and activates your AVG AntiVirus subscription from Google Play Store.
Troubleshoot activation issues
If you experience any issues restoring your subscription from Google Play Store, refer to the following article:
If the issue persists, contact AVG Support.
Further recommendations
To learn more about AVG AntiVirus for Android, refer to the following articles:
For instructions on how to transfer your subscription from one device to another, refer to the following article:
- AVG AntiVirus Pro 23.x for Android
- AVG AntiVirus 23.x for Android
- Google Android 8.0 (Oreo, API 26) or later