You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
To improve your internet speed when connected to AVG Secure VPN, try the following troubleshooting steps:
Instructions
- Try connecting to different server locations. Open AVG Secure VPN, click Change location on the main application screen, then choose a different location. For detailed instructions, refer to the following article:
- Try different VPN protocols. Open AVG Secure VPN, and go to
☰Menu ▸ Settings ▸ VPN protocols. For detailed information, refer to the following article: - Check if the issue continues when connected via a different network by trying a mobile network or a different Wi-Fi/LAN connection.
- Ensure that the connection speed is stable when VPN is disabled.
- Try connecting to different server locations. Open AVG Secure VPN, click Change location on the main application screen, then choose a different location. For detailed instructions, refer to the following article:
- Try different VPN protocols. Open AVG Secure VPN, and go to
☰Menu ▸ Preferences ▸ VPN protocols. For detailed information, refer to the following article: - Check if the issue continues when connected via a different network by trying a mobile network or a different Wi-Fi/LAN connection.
- Ensure that the connection speed is stable when VPN is disabled.
- Try connecting to different server locations. Open AVG Secure VPN, tap Server location at the bottom of the main app screen, then tap a different location. For detailed instructions, refer to the following article:
- Try different VPN protocols. Open AVG Secure VPN, go to
Settings (the gear icon) ▸ VPN Protocol. For detailed information, refer to the following article:
- Check if the issue continues when connected via a different network by trying a mobile network or a different Wi-Fi/LAN connection.
- Ensure that the connection speed is stable when VPN is disabled.
Settings (the gear icon) ▸ VPN Protocol. For detailed information, refer to the following article:
- Try connecting to different server locations. Open AVG Secure VPN, tap Server location at the bottom of the main app screen, then tap a different location. For detailed instructions, refer to the following article:
- Try different VPN protocols. Open AVG Secure VPN, go to Settings (the gear icon) ▸ VPN Protocol. For detailed information, refer to the following article:
- Check if the issue continues when connected via a different network by trying a mobile network or a different Wi-Fi/LAN connection.
- Ensure that the connection speed is stable when VPN is disabled.
- AVG Secure VPN
- Windows, macOS, Android, and iOS