Support for AVG AntiVirus on Windows 7 - FAQs

Can I still use AVG AntiVirus on Windows 7?

Yes. AVG AntiVirus continues to support Windows 7 at the present time. This means that AVG Internet Security and AVG AntiVirus FREE on Windows 7 will continue to receive application updates and full virus definition updates to offer the maximum possible protection against potential threats.

What does it mean that Microsoft no longer supports Windows 7?

You can continue to run Windows 7, but Microsoft no longer provides technical support, software updates, or security updates for this operating system. This means that your PC will be more vulnerable to attacks if you continue to run Windows 7.

For more information, refer to the following information page from Microsoft:

• Support for Windows 7 has ended

Is it safe to continue running Windows 7 on my PC?

Running an unsupported operating system presents certain risks, even if you have effective antivirus software installed. This is because the operating system may develop holes and weaknesses in the future that cannot be accessed or remedied by third-party software. Such weaknesses are easily exploited by attackers, malware, and viruses to gain access to your system.

If you are unable to upgrade to Windows 10, or you need more time to upgrade, it is essential to have effective antivirus software installed while you continue to use Windows 7. For more information about using AVG on Windows 7, and to download AVG AntiVirus FREE, refer to the page below:

• Get AVG AntiVirus FREE on Windows 7

Do I need to upgrade to Windows 10?

No. If you cannot upgrade your operating system, you can continue to run Windows 7. However, if your PC supports Windows 10, the recommendation from Microsoft is to upgrade. For more information about upgrading to Windows 10, refer to the following article from Microsoft Support:

• Upgrade to Windows 10: FAQ

For how long will AVG continue to support Windows 7?

Based on current user data, we intend to continue supporting Windows 7 for at least another 2 years from January 2020. However, this could change based on the number of users who continue to run Windows 7.

What will happen to AVG AntiVirus after I upgrade to Windows 10?

After upgrading your operating system, you will need to reinstall AVG. If you use AVG Internet Security, you will additionally need to reactivate your paid subscription.

For detailed installation instructions, refer to the relevant article below:

• AVG Internet Security | AVG AntiVirus FREE

For detailed instructions to activate AVG Internet Security, refer to the following article:

• Activating AVG Internet Security on Windows

After reinstallation and activation, you will notice no difference in your AVG protection.

Can I contact AVG Support if I'm using AVG AntiVirus on Windows 7?

Yes. All AVG products for Windows fully support Windows 7, so you can continue to contact AVG Support for help and assistance if you have a paid AVG subscription.