Troubleshooting when AVG AntiTrack blocks or slows down webpages

If the issue persists after updating your browser, add the affected website to Cookie Allow List list in AVG AntiTrack:

1. Open AVG AntiTrack and click My Tracks tile on the main AVG AntiTrack dashboard.
2. Click Open allow list.
3. Add a website using either method below:
   1. Enter a website URL (for example www.example.com) into the left text box, and click Add.
   2. Select a website from the Choose from popular options drop-down menu, then click Add.

If excluding the website does not resolve the issue, turn off Browser protection for the affected browser:

1. Click the Browsers tile on the main AVG AntiTrack dashboard.
2. Click the green (Enabled) slider next to the affected browser, so it changes to red (Not enabled).

If turning off Browser protection does not resolve the issue, disable the tracking setting:

1. Click the Settings tile on the main AVG AntiTrack dashboard.
2. Untick Enable tracking protection and detection.
3. If prompted, click Yes to confirm the change.

If disabling Anti-tracking does not resolve the issue, turn off AVG AntiTrack:

1. Open AVG AntiTrack.
2. In the Apple menu bar, click AVG AntiTrack and select Quit AVG AntiTrack.

If disabling the app does not fix the issue, the issue is likely not caused by AVG AntiTrack.