Learn more about the AVG Secure VPN update

AVG Secure VPN is being updated to a new version. To help ensure a smooth transition, you should verify that your device meets the minimum system requirements and perform a reboot before updating.

This article outlines the key changes introduced in the latest version, information about system requirements, and provides troubleshooting guidance, if needed.

Information about new upgrades

The following upgrades are introduced in the new update:

• More server locations: AVG Secure VPN now includes over 100 physical server locations, with availability in multiple cities across North America, Europe, and Australia.
• Improved streaming performance: All servers are physical and configured to support more stable streaming connections.
• Easier location selection: You can now select VPN locations using a search field and view recent connections.
• Redesigned Mac application: AVG Secure VPN for Mac has been fully updated.

Minimum system requirements

To successfully update your application, your device must meet the following criteria:

• Windows: Minimum system requirements remain the same as the previous version.
• Mac: Supported versions include Apple macOS 10.13.x (High Sierra) or later.

For detailed information about minimum system requirements, refer to the following article: System requirements for AVG applications.

Troubleshooting issues with updating

If you encounter issues during the update, follow these steps:

1. Confirm that the update was successful:
   • Windows: Open AVG Secure VPN and click ☰ Menu ▸ About. Confirm that the version is 25.9 or later.
   • Mac: Open AVG Secure VPN and click ☰ Menu ▸ About. Confirm that the version is 25.9 or later.
2. Restart your device.
3. Open AVG Secure VPN and try to connect to a VPN server by switching the slider on the main screen ON.

If the issue persists after completing these steps, contact AVG Support.