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Activating an AVG TuneUp subscription

AVG TuneUp for WindowsAVG TuneUp Premium for Mac is a paid product that requires a subscription to use. After installing AVG TuneUp, you may need to manually activate your subscription.

 

Your chosen activation method:

Enter activation code

To activate AVG TuneUp using an activation code:

  1. Locate your activation code. This is included in your order confirmation email. For detailed instructions, refer to the following article:
  2. Double-click the AVG TuneUp icon on your Windows desktop to open the application.
  3. Go to My AVGMy Subscription.
  4. Click Enter activation code.
  5. Type or paste your activation code (including hyphens) into the text box, then click Enter.
  6. Check your subscription details. If you have more than one valid subscription, click the down arrow and select the subscription you want to use.

    Click Continue to complete activation.

Your AVG TuneUp subscriptionis now active. If activation is unsuccessful, refer to the Still need help? section in this article.

  1. Locate your activation code. This is included in your order confirmation email. For detailed instructions, refer to the following article:
  2. Double-click the AVG TuneUp icon in your Applications folder to open the application.
  3. Click Enter activation code on the main application screen, ...or click AVG TuneUpInsert activation code in the Apple menu bar.
  4. Type or paste your activation code (including hyphens) into the text box, then click Activate.

Your AVG TuneUp subscriptionis now active. If activation is unsuccessful, refer to the Still need help? section in this article.

If you have not yet enabled Full Disk Access, refer to the following article for instructions to complete initial setup of AVG TuneUp:

If you purchased AVG TuneUp (Multi-Device), you can use the same activation code to activate AVG TuneUp on your Windows, Mac, and Android devices.

For detailed instructions to activate your multi-device subscription on Android, refer to the following article: To confirm which subscription you purchased, check your order confirmation email or your AVG Account that is linked to the email address you used to purchase AVG TuneUp.

Sign in to AVG Account

To activate AVG TuneUp using your AVG Account:

  1. Ensure that you know which email address you used to purchase AVG TuneUp. This is the email address where you received the order confirmation email after purchase.
  2. Double-click the AVG TuneUp icon on your Windows desktop to open the application.
  3. Go to My AVGMy Subscription.
  4. Click Sign in to AVG Account.
  5. Enter the credentials for your AVG Account that is linked to the email address you used to purchase AVG TuneUp, then click Sign in.

    If you do not have an AVG Account, select the Create account tab to create a new AVG Account with the same email address that you used to purchase AVG TuneUp.
  6. Check your subscription details. If you have more than one valid subscription, click the down arrow and select the subscription you want to use.

    Click Continue to complete activation.

Your AVG TuneUp subscriptionis now active. If activation is unsuccessful, refer to the Still need help? section in this article.

  1. Ensure that you know which email address you used to purchase AVG TuneUp. This is the email address where you received the order confirmation email after purchase.
  2. Double-click the AVG TuneUp icon in your Applications folder to open the application.
  3. Click Sign in in the top-right corner of the main application screen.
  4. If you already have an AVG Account, select Sign in to an existing account.

    If you do not yet have an AVG Account, click Create account to create a new AVG Account with the same email address that you used to purchase AVG TuneUp.
  5. Enter the credentials for your AVG Account that is linked to the email address you used to purchase AVG TuneUp, then click Sign in.

Your AVG TuneUp subscriptionis now active. If activation is unsuccessful, refer to the Still need help? section in this article.

If you have not yet enabled Full Disk Access, refer to the following article for instructions to complete initial setup of AVG TuneUp:

If you purchased AVG TuneUp (Multi-Device), you can use your AVG Account to activate AVG TuneUp on your Windows, Mac, and Android devices.

For detailed instructions to activate your multi-device subscription on Android, refer to the following article: To confirm which subscription you purchased, check your order confirmation email or your AVG Account that is linked to the email address you used to purchase AVG TuneUp.

Still need help?

We recommend reviewing the information below, which explains how to resolve some of the most common activation issues.

Try these possible solutions:

Try these possible solutions:

  • Ensure that your AVG Account is linked to your AVG TuneUp subscription. To verify this, sign in to your AVG Account in your web browser and click the Subscriptions tile to see a list of the linked subscriptions.
  • If your AVG TuneUp subscription is not linked to your AVG Account, you can create an AVG Account with the email address that you used to purchase AVG TuneUp. Alternatively, you can contact AVG Support and ask them to manually link your subscription to your existing AVG Account.
  • Try following the instructions to activate using an activation code instead.
  • Completely uninstall and then reinstall AVG TuneUp. This can resolve issues that are caused by incorrect configuration or corrupted files. We recommend following the exact steps in the articles linked below: After reinstallation, try activating your subscription again.

If you are still unable to activate your subscription, you can click the link below to open the AVG Technical Support form. After you submit the request, an AVG Support agent will contact you to help resolve the issue.

Further recommendations

To learn more about AVG TuneUp, refer to the following article:

To learn how to use AVG TuneUp, refer to the relevant article below:

 

To learn how to transfer your subscription to a different device, refer to the following article:

  • AVG TuneUp 21.x for Windows
  • AVG TuneUp 4.x for Mac
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
     
  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)
  • Apple Mac OS X 10.10.x (Yosemite)

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