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Uninstalling AVG software using AVG Clear or AVG Remover

If you are experiencing issues uninstalling AVG Antivirus or the older version of AVG TuneUp (known as AVG PC TuneUp) from Windows, ensure you have correctly followed all steps in the relevant article below to uninstall your product:

 

If you continue to experience issues uninstalling AVG software from your PC, try uninstalling the program using either AVG Clear or AVG Remover.

  • AVG Clear can be used to uninstall:
  • AVG Remover can be used to uninstall:
    • AVG Internet Security and AVG AntiVirus Free versions 16.9 and earlier. Refer to this article for instructions on identifying your version number.
    • The older version of AVG TuneUp, which is known as AVG PC TuneUp.

NOTE: If you are experiencing issues uninstalling an AVG product that cannot be uninstalled using AVG Clear or AVG Remover, contact AVG Support.

Identify your Program Version

NOTE: If the following directions do not match your AVG Antivirus user interface, follow the alternative directions.

  1. Open the AVG user interface and click MenuAbout.
  2. Check your Software version.
  • If your Current version is 17.0 and later, follow the instructions below for removing recent versions of AVG Internet Security using the AVG Clear tool.
  • If your Current version is 16.9 and earlier, follow the instructions below for removing older versions of AVG Internet Security using the AVG Remover tool.

Alternative directions to identify your program version

  1. Open the AVG user interface , click OptionsAbout AVG.
  2. Ensure the Product tab is selected and check your Version number.
    • If your Version number is 17.0 and later, follow the instructions below for removing recent versions of AVG Internet Security using the AVG Clear tool.
    • If your Version number is 16.9 and earlier, follow the instructions below for removing older versions of AVG Internet Security using the AVG Remover tool.

Uninstall your AVG Software

Follow the relevant instructions below for your Program version:

  • AVG Clear: to remove AVG Internet Security or AVG AntiVirus Free version 17.0 and later.
  • AVG Remover: to remove AVG Internet Security or AVG AntiVirus Free version 16.9 and earlier and the older version of AVG TuneUp, known as AVG PC TuneUp.

Remove recent versions of AVG Antivirus using the AVG Clear tool

  1. Click the link below to download AVG Clear, and save it in a familiar location on your PC (by default, all files are saved to your Downloads folder).
  2. Right-click the downloaded file and click Run as administrator.
  3. If prompted by the User Account Control dialog for permissions, click Yes (or Continue on older versions of Windows).
  4. Click No when AVG Clear prompts you to restart Windows in Safe Mode.
  5. Ensure the relevant AVG software product is selected in the drop-down menu. Leave the installation program directory and installation data directory unchanged, unless you have changed the default location of your AVG program and data directories. Then, click Uninstall.
  6. Click Restart computer to complete uninstallation.

AVG Antivirus is now fully uninstalled from your PC.

Remove older versions of AVG Antivirus and AVG PC TuneUp using the AVG Remover tool

  1. Click the link below to download AVG Remover, and save it in a familiar location on your PC (by default, all files are saved to your Downloads folder).
  2. Right-click the downloaded file and click Run as administrator.
  3. If prompted by the User Account Control dialog for permissions, click Yes (or Continue on older versions of Windows).
  4. Click Continue to agree to the AVG license agreement and privacy policy.
  5. Wait while AVG Remover scans your PC for installed AVG products.
  6. Tick the products you want to uninstall, then click Remove...

    ...or click Run anyway if the scan does not detect any AVG products on your PC.
  7. Click Restart to complete uninstallation.
  8. If the Open File - Security Warning dialog appears after restart, click Run to complete uninstallation, and if prompted, restart your PC again.

The relevant AVG software is now fully uninstalled from your PC.

Further recommendations

If you continue to experience issues uninstalling your AVG product, contact AVG Support.

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