AVG Cleaner is available as both a free and paid app. After you install the free version of the app, you may need to activate it. A subscription purchased via Google Play Store activates automatically on the device you use to make the purchase. If you purchase your subscription through another AVG sales channel, such as the AVG Store, you need to manually activate the app using a valid activation code or your AVG Account.
If you purchased a subscription bundle such as
AVG Mobile Ultimate or
AVG Cleaner Premium Plus in the AVG Cleaner application, your app will activate automatically.
Sign in to AVG Account
An AVG Account was created using the email address that you provided during the subscription purchase. To sign into your AVG Account for the first time, refer to the following article:
Activating your AVG Account.
To activate AVG Cleaner Premium using your AVG Account:
- Tap the AVG Cleaner icon on the Home screen of your device. The app opens.
- Tap Upgrade in the top-right corner.
- Tap
⋮
More options (three dots) ▸ Already purchased?. - Tap Connect.
- Tap Email.
- Enter your AVG Account credentials and tap Login.
AVG Cleaner Premium is now activated. If activation is unsuccessful, refer to the Still need help? section below.
Restore via Google Play
This option only applies if you purchased your AVG Cleaner subscription through Google Play Store.
If you want to start using AVG Cleaner Premium on a new device, or if you reset your existing device, you can restore your AVG Cleaner subscription via Google Play Store:
- Ensure you are signed in to Google Play Store with the same Google Account that you used to purchase AVG Cleaner. For instructions on how to verify this, refer to the following Google Play Help article: Google Play Help ▸ Add & use accounts on your device.
- Tap the AVG Cleaner icon on the Home screen of your device. The app opens.
- Tap Upgrade in the top-right corner.
- Tap
⋮
More options (three dots) ▸ Already purchased?. - Tap Restore from Google Play.
AVG Cleaner Premium is now activated. If activation is unsuccessful, refer to the Still need help? section below.
Still need help?
To learn how to resolve some of the most common activation issues, refer to the following articles:
If the issue persists, contact AVG Support.
Further recommendations
To learn more about AVG Cleaner for Android, refer to the following article:
For instructions on how to transfer your subscription from one device to another, refer to the following article:
- AVG Cleaner 24.x for Android
- AVG Cleaner Premium 24.x for Android
- Google Android 9.0 (Pie, API 28) or later