Restarting your Windows operating system in Safe Mode is necessary for performing certain troubleshooting tasks with AVG products.
Instructions
- Click the Windows
Start button, click the arrow next to Shut down, then, while holding down the F8
key on your keyboard, select Restart. 
- Press the
F8
key repeatedly until your PC restarts and a list of options appears. - Use the arrow keys on your keyboard to highlight the Safe Mode with Networking option, and press Enter.

For certain troubleshooting tasks, you can alternatively select option 6) Enable Safe Mode with Command Prompt.
When your PC restarts, Windows is in Safe Mode and ready to perform troubleshooting tasks.
- All AVG consumer products for Windows
- Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
- Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
- Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
- Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit