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Managing emails from AVG

This article contains instructions to manage emails you receive from AVG.

Opt-out of non-essential emails

You can opt-out of receiving the following non-essential information from AVG via email:

  • The latest security news, and tips to stay safe online.
  • Information about new products or updates to existing products.
  • Discounts and special offers that might interest you.
  • **Customers may opt-out of Qualtrics survey emails but need to click on "unsubscribe" link in bottom of the email received**

It is not possible to opt-out of receiving the following essential emails from AVG:

  • Subscription expiration warnings: Information about a subscription that will soon expire, with instructions to renew the subscription.
  • Billing reminders: A notification that we will shortly take payment for a continuous AVG subscription, with instructions to cancel the subscription before payment is taken.
  • Order confirmation emails: Confirmation that you purchased an AVG subscription, with instructions to install and activate your purchased product(s).

To specify which emails you receive from AVG:

  1. Scroll to the bottom of any email from AVG and click Manage Email Preferences.
  2. Untick email categories that you do not want to receive, then click Save preferences.

You will receive emails from AVG according to your saved preferences.

Change the language of emails

Certain emails you receive from AVG may not be available in your chosen language.

Follow the steps below to specify your preferred language for receiving emails from AVG:

  1. Scroll to the bottom of any email from AVG and click Manage Email Preferences.
  2. Under Language, use the drop-down menu to select your chosen language, then click Save preferences.

Where possible, you will receive emails from AVG in your preferred language.

  • All AVG consumer products
  • All supported operating systems

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