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Discontinued support for AVG AntiVirus version 19.1 and higher on Windows XP and Windows Vista - FAQs

As of January 2019, AVG no longer provides patches or technical support for AVG Internet Security and AVG AntiVirus FREE versions 19.1 and higher installed on the following operating systems:

  • Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate - Service Pack 2, 32 / 64-bit
  • Microsoft Windows XP Home / Professional / Media Center Edition - Service Pack 3, 32-bit

Update your operating system to Windows 7 or newer to benefit from enhanced features and higher detection rates in AVG Internet Security and AVG AntiVirus FREE versions 19.1 and higher.

Which versions are no longer supported?

Support is discontinued for versions 19.1 and higher of the following products: AVG AntiVirus FREE and AVG Internet Security that are running on Windows XP or Windows Vista. These versions are supported on PCs running Windows 7 or newer.

Which versions are still supported on XP and Vista?

Versions 18.8 and lower of the following products: AVG AntiVirus FREE and AVG Internet Security are still supported on Windows XP and Windows Vista.

People using older versions of AVG on Windows XP or Windows Vista will continue to receive virus definition updates and be protected. However, we recommend upgrading to the newest versions of Windows and AVG to benefit from the best detection rates and the newest features available.

How can I update my AVG application version?

If you are using an older version of AVG Internet Security or AVG AntiVirus FREE, and want to update to the latest version, you first need to update your Windows XP or Windows Vista operating system to Windows 7 or newer. To update to the latest AVG application version on Windows 7 or newer:

  1. Open the AVG user interface and go to MenuSettings.
  2. Select GeneralUpdate in the left panel.
  3. In the application section, click Check For Updates.
  4. If you are asked to restart your PC, click Restart Now to reboot immediately.

Your AVG application version is now updated. To update your virus definitions, follow steps 1-2 above, then click Check For Updates in the Virus definitions section. Restart your PC to confirm the updates.

Why should I update the application version?

People using older versions will continue to receive virus definition updates and be protected. However, we recommend upgrading to the newest version to benefit from the best detection rates and the newest features. This update is also recommended because the latest version of AVG is compatible with Microsoft Windows 10.

Why are older versions no longer supported?

Over the years, AVG engineers have improved our database of known virus definitions, the mechanism in which zero-day and widespread malware are detected, and the frequency of streaming updates sent to our customers. The latest AVG AntiVirus is our best performing security product yet.

Update your PC to a supported operating system so you can benefit from the enhanced features and higher detection rates that protect your computer from malicious attacks with the latest AVG version. This update is also recommended because the latest version is compatible with Microsoft Windows 10.

Keeping AVG AntiVirus up to date gives you the best protection and the smoothest user experience. Among the advantages:

  • Better detection rates
  • Easier technical support
  • Fewer bugs and problems that still might exist in older versions
  • Further application updates to ensure the best protection for your PC

Can I still receive virus definition updates on versions that are no longer supported?

Yes - People using older versions will continue to receive virus definition updates and be protected. However, we recommend upgrading to the latest versions of Microsoft Windows and AVG AntiVirus to benefit from the best detection rates and newest features available.

Can I contact AVG Support when I am using a version that is no longer supported?

AVG support will ask you to update your operating system to Microsoft Windows 7 or newer before we can assist you with AVG AntiVirus FREE or AVG Internet Security versions 19.1 and higher.

What if I continue to use a version of AVG AntiVirus that is no longer supported?

People using older versions will continue to receive virus definition updates and be protected. However, we recommend upgrading to the newest version to benefit from the best detection rates and newest features.

If you prefer to run AVG AntiVirus FREE or AVG Internet Security on Windows XP or Windows Vista and require technical support, our support team will ask you to update to Windows 7 or newer before we can assist you with version 19.1 and higher.

  • AVG Internet Security 19.1 and higher
  • AVG AntiVirus FREE 19.1 and higher
  • Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate - Service Pack 2, 32 / 64-bit
  • Microsoft Windows XP Home / Professional / Media Center Edition - Service Pack 3, 32-bit

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