Discontinued support for AVG AntiVirus on Windows XP and Windows Vista - FAQs

Is AVG AntiVirus still supported on Windows XP and Windows Vista?

As of January 2019, AVG no longer provides support for AVG AntiVirus FREE and AVG Internet Security installed on the following operating systems:

• Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate - Service Pack 2, 32 / 64-bit
• Microsoft Windows XP Home / Professional / Media Center Edition - Service Pack 3, 32-bit

Although you can still download and use AVG AntiVirus on these operating systems, you will not receive application updates, and we are unable to provide technical support. Therefore, we strongly advise upgrading to newer versions of Windows and AVG AntiVirus to access enhanced features and higher detection rates.

Which AVG AntiVirus versions are still compatible with Windows XP and Windows Vista?

The final AVG AntiVirus version that can be used on Windows XP and Windows Vista is version 18.8. Users with AVG AntiVirus on Windows XP or Windows Vista remain on version 18.8 and no longer receive application updates.

How can I update my Windows PC and AVG AntiVirus?

1. For information on upgrading to a supported version of Windows, visit the following Microsoft Support page:
   • Microsoft Support ▸ What does it mean if Windows isn't supported?
2. Uninstall your AVG AntiVirus. For instructions, refer to the following article: Using the AVG Uninstall Tool
3. Install your preferred AVG AntiVirus app:
   • Installing AVG AntiVirus
   • Installing AVG Internet Security
   If you install AVG Internet Security, you also need to activate the app. For instructions, refer to the following article: Activating AVG Internet Security.

For detailed instructions on how to keep your AVG AntiVirus application version up to date, refer to the following article: Updating AVG Antivirus.

Why should I update my Windows PC and AVG AntiVirus versions?

Keeping AVG AntiVirus up to date gives you better protection and smoother user experience. Some of the advantages are:

• Better detection rates
• Easier technical support
• Fewer bugs and issues that still might exist in older versions
• Further application updates to ensure the best protection for your PC

Can I still receive virus definition updates on versions that are no longer supported?

Yes. AVG AntiVirus version 18.8 on Windows XP and Windows Vista still receive virus definition updates which allow us to identify malware and other threats on your PC.

Can I contact AVG Support when I am using a version that is no longer supported?

AVG support will ask you to update your operating system to Windows 7 or later before we can assist you with AVG Internet Security.

What if I continue to use a version of AVG AntiVirus that is no longer supported?

AVG AntiVirus version 18.8 will continue to receive virus definition updates. However, we recommend upgrading to the newest version to benefit from the best detection rates and newest features.

If you are using AVG AntiVirus on Windows XP or Windows Vista and require technical support, our support team will ask you to update to Windows 7 or later.

How can I download AVG AntiVirus for Windows XP?

If you still wish to use AVG AntiVirus for Windows XP you can download AVG AntiVirus FREE from one of the following link:

• Download AVG AntiVirus FREE for Windows XP

Follow the on-screen instructions to complete the installation process. Please keep in mind that you will not benefit from the best detection rates or the newest features.