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rotem aviram avg ask for repair
hi' Im having a problem with my avg since last week
I turnd off my computer 4 days ago (everything was good) but when I started again my avg showed X you are not protected/
When I tried to open the avg it asked for repair .
when I do the repair option it gives me the error - an error occurred while copying avgNetNd6.sys cannot copy the file to the destination directory
what should I do? what goes wrong?
I turnd off my computer 4 days ago (everything was good) but when I started again my avg showed X you are not protected/
When I tried to open the avg it asked for repair .
when I do the repair option it gives me the error - an error occurred while copying avgNetNd6.sys cannot copy the file to the destination directory
what should I do? what goes wrong?
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
It would be very beneficial if you can send me a screenshot of the issue so I can have a clearer picture of the issue.You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.
hi, tnx for the fast comment
the first error I get when I try to open avg is:
I tried to restart it didn't help
I try repair
when I repair I get this message :
what do you think can cause this error? and how can I fix it?
Thank you for sharing the screenshots, Rotem.
We regret the inconvenience this has caused you.
Could you check and specify the service pack version of your Windows 7 operating system?
Also, do you have any other antivirus software installed in your computer other than AVG?
Awaiting your response.
I don't have another antivirus on my computer
Thank you for writing back to us, Rotem.
Please reinstall your AVG Internet Security as mentioned in the below articles and check if the issue persists:
Keep us updated.
so i uninstalled the avg product from the link step by step
while I'm reinstalling, it keeps giving me this error -
I attempted to find the file by myself, but I was unsuccessful.
so I can't complete the download
Thank you for the reply.
To check this further, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.