Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
Ruth HatherellRuth Hatherell 

Avg

Why does my AVG  ap on my mobile keep turning its self off. This is really annoying and happens almost daily.
Veeramani SivakumarVeeramani Sivakumar (Sitel)
Hello Ruth, 

We are sorry to know that. We will check and help you to resolve it.
  • Could you please explain which AVG program keep turning itself off?
  • Have you tried to reset or reinstall the AVG program?
  • Please confirm the operating system installed in your mobile device.
Keep us updated. Thank you. 
Ruth HatherellRuth Hatherell
Good morning
It is both AVG ultimate and avg cleaner. I have not  tried to reinstall but will try that and I have a Samsung s20 running android 12.
Hope this helps.
Thanks Ruth
Nisha SivakumarNisha Sivakumar (Avast)
Thank you for writing back to us, Ruth.
We have a specialized team to deal with mobile queries. If the issue persists,  please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.
Prestige AstonPrestige Aston
Its Both AVG ultimate and Avg Cleaner in Prestige Aston Park (https://www.prestigeastonpark.in/) apartment in The Prestige City  (https://www.prestigecity.gen.in/)
Ask a question
Struggling with non-AVG technology? We can fix that, too!