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Sloane Peters Web shield disabled
Hi
I have an error with AVG Anti Virus Free - I keep getting an error saying web shield is switched off and a restart will re-enable it. No matter how many times I restart, I still have the error. I have tried uninstalling and reinstalling the web shield component but that didn't fix it. I have followed the instructions I found here for other users with the same issue, eg have used the AVG clean tool (in safe and normal modes), AVG remover tool and reinstalled AVG but nothing works, have tried this a few times but still have the same error. Help!
I have an error with AVG Anti Virus Free - I keep getting an error saying web shield is switched off and a restart will re-enable it. No matter how many times I restart, I still have the error. I have tried uninstalling and reinstalling the web shield component but that didn't fix it. I have followed the instructions I found here for other users with the same issue, eg have used the AVG clean tool (in safe and normal modes), AVG remover tool and reinstalled AVG but nothing works, have tried this a few times but still have the same error. Help!
I understand the inconvenience and this shouldn't happen with AVG.
Let us work together and get this resolved.
Share the (screenshot) of AVG window that says about "Web Shield".
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
And when I click "Fix now", this is the error that pops up:
Refer this article: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG to initiate repair and check if this enable the web shield.
To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.