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Terry MoriTerry Mori 

Your Internet Security trial has expired

Hi,

I'm getting a pop-up with the text in the topic. Have tired all solutions from https://support.avg.com/SupportArticleView?l=en&urlName=How-to-remove-AVG-trial-popup-and-continue-with-free-protection&retUrl=support_Antivirus&supportType=home. Nothing has worked. I am now unable to simply scan files on my computer.

Any help would be greatly appreciated

Thx
Best Answer chosen by Terry Mori
KarthikeyanKarthikeyan (Foundever) 
I am sorry to hear that the issue persists.

It seems that the older traces of AVG is still present.

Uninstall AVG using this clear tool https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe and install the latest version.

NOTE: When you are prompted to restart in safe mode, please click on "NO" and continue to uninstall AVG in normal mode.

If you face any difficulties, please let me know and we will assist you further.

All Answers

KarthikeyanKarthikeyan (Foundever) 
Hello Terry,

I regret for the inconvenience caused.

If you are using free version of AVG, then I request you to uninstall AVG completely from your control panel and click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free to install the latest version.

If you face any difficulties, please let us know and we will assist you further.
Terry MoriTerry Mori
Hi Karthikeyan ,

Thanks for your reply. I had already done as you suggested but uninstalled and done it again. On page https://support.avg.com/SupportArticleView?l=en&urlName=Download-and-install-AVG-AntiVirus-Free&supportType=home 
@ (4) the 2nd image is what I would normally have got if I had to reinstall, now I get 

User-added image
 
KarthikeyanKarthikeyan (Foundever) 
I am sorry to hear that the issue persists.

It seems that the older traces of AVG is still present.

Uninstall AVG using this clear tool https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe and install the latest version.

NOTE: When you are prompted to restart in safe mode, please click on "NO" and continue to uninstall AVG in normal mode.

If you face any difficulties, please let me know and we will assist you further.
This was selected as the best answer
Terry MoriTerry Mori
Thanks Karthikeyan ,

The Clear tool done the trick ;)
Balasubramanian SBalasubramanian S (Avast) 
You are most welcome.
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