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Dondon VillaralboDondon Villaralbo 

Admin locked

My device was locked by admin. I have sent many emails regarding the matter but none was being addressed. I could not use my phone, its annoying that  i could not access my own device. i need ypur help. 
Balasubramanian SBalasubramanian S (Avast) 
Hello Dondon,

You have created multiple tickets regarding this issue and our mobile team responded to you via email. 
Since the mobile support is through email, it will take time for them to respond your recent email.
Keep checking your email to know its status.
Your patience is much appreciated.
 
Dondon VillaralboDondon Villaralbo
ive reset anti theft password in my avg account but still not working on my locked device. the wifi is on, meaning i am online but nothing happens. 
Dondon VillaralboDondon Villaralbo
ive done thos steps already but the password is still now working. the device is still locked. 
AvinashAvinash (Avast) 
Dondon, we see that you are already receiving help through email from our Android support team regarding this issue. They will respond to your recent email at the earliest. I'd request you to follow up with them to speed up the resolution.
Dondon VillaralboDondon Villaralbo
yes i have made follow ups already. but the response takes time for them. I could not use my device.. i have reset password already but nothing happens, it still doesnt work. 
KarthikeyanKarthikeyan (Foundever) 
I understand your concern.

I have mentioned your concern to our mobile team. They will soon contact you via email with an alternate solution.
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