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As you have enrolled for trial subscription for AVG Internet Security Unlimited with an automatic renewal enabled, you got charged 3 days before the expiry date of the trial subscription. I have submitted a refund request on behalf of you and our refund team will contact you via email soon.
Your patience is much appreciated.
We have replied to you in this https://support.avg.com/answers?id=9060N000000g9yf post.
Thanks.
I was charged $53.11 on my account that I did not authorize from DRI*AVG Technologies. Need a refund and support.
We acknowledge your refund and couldn't locate your subscription as you have posted in another user's thread.
Please create your own post or contact our chat support using this https://support.avg.com/support_sales_chat?l=en link to get assistance regarding this.
Thank you.
We will help you with the refund request.
Please visit https://support.avg.com/RefundForm and fill in the refund form to submit it. Upon successful submission, our refund team will initiate your request and get back to you via email.
You can contact our Mobile support to get the refund for the AVG Anti virus.
Refer this link to contact our Mobile support https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus
I was charged for DRI AVG technologies I didn't authorize. I want to get a refund. And I can't cancel subscription on my account page because it is not shown there.
Please visit https://support.avg.com/RefundForm?l=en to submit your request for refund. Make sure that you are logging into AVG MyAccount using the correct email address registered with us.
We will certainly help you with the subscription.
Please create your own post to contact us for further assistance.
Please revert back to the post.
We will check that for you.
I request you to create your own post so that we can locate your account and help you in this.
Thank you for understanding.
We will help you to clarify the charge.
Please contact us from a separate post to assist you further.
We're sorry for the inconvenience caused.
However, since you are not the author of this post, we don't have your account information.
Please write back to us in your own/new post so that we can access your account information and assist you further.
Thank you for understanding in advance!
Is a refund possible?
We will help you to clarify the charge.
Since you are not the author of this post, we don't have your account information.
Please contact us from a separate post to locate your account and assist you further.
Thank you.
I have been charged €49,99, while I never signed something or EVEN gave my PayPal details. So I am suprised how you can just take €50 from my account! It seems AVG doing more then just protect computers. So a refunds should be on the right place...
Gabor.
We will help you to clarify the charge.
Please contact us from a separate post to locate your account and assist you further.
Thank you for understanding.
I have been charged $41.99, thrice by DRI*AVG and I don't have any subscriptions with AVG. I'm very disappointed and curious as to how this money was taken from my account when no details where provided. It is only fair that a refund should be given. Kindly reply to this post as soon as possible.
-Percy
Hello Percy,
We're sorry for the inconvenience this has caused you.
Since you are not the author of this post, we don't have access to your account information.
Please write back to us in your own/new post so that we can get your account information and assist you further.
Thank you for understanding in advance!
We acknowledge your request for a refund. We'll look into this further.
Please write back to us in your own/new post, so that we can access your email address and assist you further.
Kindly click on the "Ask the community" button to create a new post.
Then, type in your topic, issue description & proceed with posting your query.
Thank you for understanding.
Note: For your convenience, we've translated the above content to your language using Google translator.
Bonjour Fernand,
Nous accusons réception de votre demande de remboursement. Nous allons examiner cela plus loin.
Veuillez nous répondre dans votre propre/nouveau message, afin que nous puissions accéder à votre adresse e-mail et vous aider davantage.
Veuillez cliquer sur le bouton « Demander à la communauté » pour créer un nouveau message.
Ensuite, saisissez votre sujet, la description du problème et continuez à publier votre requête.
Merci de votre compréhension.
We have replied to your own post. Kindly check it. Thank you.