Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
David ZachariasonDavid Zachariason 

Firefox problems

I'm using the AVG Free Antivirus.  The web protection won't allow me to access any web pages when using Firefox.  It keeps telling me that any web page does not have up to date security and I can't access it.  However, I can access these same pages without any problem on Chrome or Edge.  I prefer Firefox, but the only way I can use it is to disable the web protection on AVG.  Anybody else have these problems?  Solutions?
Best Answer chosen by David Zachariason
Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Hello David,

This isn’t expected behavior. We’ll work through fixing this together. Please repair AVG Internet security http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel, restart the PC and then check the status.

If the issue persists, please refresh Firefox browser and check the issue.

All Answers

Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Hello David,

This isn’t expected behavior. We’ll work through fixing this together. Please repair AVG Internet security http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel, restart the PC and then check the status.

If the issue persists, please refresh Firefox browser and check the issue.
This was selected as the best answer
David ZachariasonDavid Zachariason
This fixed it!  Thank you!
Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Thank you for updating the status, David.

I appreciate your efforts in fixing the issue.
Ask a question
Struggling with non-AVG technology? We can fix that, too!