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You need not worry about the application as it is our legit newly launched browser.
By default, secure browser will be checked when you startup the installation of AVG Internet Security.
If you do not check the box for secure browser, it will not get installed.
To know more about AVG Secure Browser, refer this (FAQ).
Thanks.
Are you referring to "AVG Secure Browser" as a malware here?
Thank you for answer.
We will check this from our end and make sure it will not install automatically after an update.
The forced install has already pissed me off, but to make things worse, you added the secure browser to my startup, so everytime I start Windows the browser launches.... who in his right state of mind adds a browser to his startup... not everyone climbs on the internet the moment they start their PC and anyway, I have zero day-to-day applications in my startup, if I want to use an application I will launch it myself, I don't want to feel forced to use your cheap Chrome clone.
AVG's behaviour has become more questionable over the years, tricking people into upgrading to the Internet Security package, under the false pretention that their privacy is compromised... because they have cookies on their computer... really??? A decade or so ago, this was clear cut spyware techniques, false reporting to entice people to buy their product and forced install of bloatware... crap you did not ask for and crap you do not need. It is a disgrace that AVG has resorted to old spyware and adware tricks over the years. You are supposed to rid people's computers from crap like this, yet you end up doing the same thing.
One last thing, AVG has always been the pinnacle of performance when compared to other anti-virus programs like Norton and McAfee, but these days AVG is one huge resource hog, it takes ages for my computer to start up since installing AVG (and I have an i7, so not some cheap celeron processor), which tempts me sometimes to just uninstall it completely and run my pc without anti-virus, it is not that hard to be virus free if you are a careful and responsible PC user.
I've been a loyal AVG supporter over the years, promotes it on my website, but I am more inclined to sell Avast to my clients. Really hoped Avast would have sorted this out after buying AVG, but it seems as if Avast is also pulling the same questionable tricks and gimmicks. It is really a shame. Shame on you! You were once the example of what an Internet Security company should be... now I am no longer too sure that your intentions are purely honorable.
Rant End;
We are sorry if an AVG product did not meet your expectations. Our main goal is to keep our customers happy. AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us.
If you have a specific experience with AVG products that you would like to share with us, we would appreciate hearing about it.
You can share it via AVG application, open AVG Antivirus -> Menu -> About -> Submit your feedback.
We recommend you to remove AVG Secure Browser from startup.
Open task manager -> more details -> startup tab -> disable that application.
We are sorry for the inconvenience caused and this isn't the expected behavior.
We request you to submit this as a feedback from AVG Antivirus/Internet security program settings.
Click on "Menu-->About-->Submit Feedback" of AVG Antivirus/Internet security program to get this done.
Thank you.
Yes i to wound up with the AVG Secure Browser installing itself automatically today on 09/01/19.
As my AVG showed that the PROGRAM was out of date all i did was clicked the UPDATE BUTTON.
I did not ask for PERMISSION TO INSTALL the AVG SECURE BROWSER.
I did not recieve a check box or anything else asking for my permission to install it.
To top it all of it even created a BSOD and my computer would no longer boot to the OS.
Tried booting normally and tried booting into SAFE MODE which failed many times as well.
Finally after trying to boot Win 7 Pro Sp1 six times i was finally able to get into SAFE MODE.
From there i was able to rectify the boot issue and finally got my OS to boot once again.
As many users point out it takes them quite by suprise and it has all the hall marks of a BROWSER HIJACKER even though it is not.
It even took over all my pdf files that i have saved which all showed OPEN WITH THE AVG SECURE BROWSER.
As i did not want this i had to revert all these back in the DEFAULT PROGRAMS and re-organise them and change the folder icons back to default pdf as they were recognised as HTLM. by the AVG SECURE BROWSER.
I have no issue with the AVG SECURE BROWSER but please give us a WARNING and the OPTION before hand of whether WE WANT or DONT WANT TO INSTALL IT..
Now that i have set it up accordingly to my taste after many hours of frustration i do see some of its potential and benefits with blocking adds and secure browsing.
I will keep using it as a seperate browser whilst still using IE and GOOGLE CHROME in their standard settings without the AVG ADD IN..
This i call a given choice.
All i ask is to be given that choice and not for programs to make that choice for you automatically unless we request it.
I still respect AVG as a AV product as have used it since it came out and it has always proved to generaly work quite quickly and efficiently.
This isn't the expected behavior. We would like to determine the exact cause of the issue. To escalate it to our senior team, we need log files for analysis. Please contact our technical support team: https://support.avg.com/support_contact_form?l=en via online chat to collect required logs.
I am not at all happy that AVG has automatically installed the Secure Browser. AVG mut have updated itself and installed it by default. I have no recollection of being offered any choice on this. This is not good at all! Have uninstalled it! Dont need it!
While installing AVG Internet Security you will find a check box to install AVG Secure browser. If you have forgot to uncheck the box, AVG Secure browser will automatically get installed in your computer.
You can uninstall it from your control panel.
We realize the situation.
AVG Secure browser is a legit browser. If you would like to uninstall the browser, refer this article. We'd suggest you to submit a feedback, click on "Menu--About----Submit Feedback" option from AVG Antivirus free program/AVG Internet Security interface.
This isn't the experience we want you to have. Let us attempt to clarify this for you.
AVG Secure browser is a legitimate add-on which is available with AVG protection program (which can be excluded while installing AVG protection).
If this isn't the case, we suggest you to submit a feedback to notify this to the concerned team. (Open AVG - Menu - About - Submit feedback)
Thank you for your understanding in advance!
We are sorry for the way you feel. We will put our best efforts to serve you at any costs.
Users do have choice to opt out from installing AVG Secure browser or receive a prompt to install it. We apologize if this didn't happen. If you would like to uninstall the browser, refer this article (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Secure-Browser).
You can submit a feedback, click on "Menu--About----Submit Feedback" option from AVG Antivirus free/AVG Internet Security program interface.
I was presented with an update window when I got back in town after being out on business for months. I have many reports to work on and a back log of other docs that I need to process. As usual, I uncheck any nag boxes trying to get me to install additional software. Workstations used for engineering need to run lean with only necessary components installed, so your work isn't interrupted, simulations solve quickly, ram and processor intensive cad applications and VMs run without hickups. In other words it is natural habit to uncheck these things.
Well, my default browser changed. Pdfs opened in your browser where there are no mark up facilities and zooming and navigation is completely foreign. So, I immediately began the uninstaller running and began typing this angry rant in a real web browser. Suddenly, the keyboard stopped responding. I run to the break room to get some water to pass the time hoping my computer would start working again since I had so lovingly crafted a really great rant, but when I came back, there is nothing on the screen but (Not Responding) messages on grayed out windows and a little dialog box sitting there reading "Personalized Settings - Setting up personalized settings for: AVG Secure Browser."
I let it sit for more than an hour waiting for my computer to come back to life. Nothing. I restarted. With the same "oh by the way we installed some shovelware on your computer" message welcoming me. I started the uninstall again. Meanwhile I go into our conference room to see same Update Notification. This time I very carefully read the screen to make sure that unticking the check boxes signified that I DON'T WANT TO INSTALL THE BROWSER. I confirmed that this was the case and unticked the option. Yet, the browser installed anyway. We have some older men that work with us that have only used computers for some small percentage of their carreers and are still trying to get a hold of this computer fad. They were pulling their hair out trying to figure out how to zoom into and mark up drawings. I want to make sure you realize this is important time sensitive work that we're trying to do here. We can't spend time fixing your MALWARE ATTACK.
I came back into my office and rebooted my computer TO SEE YOUR F***ING SOFTWARE ASKING IF I WOULD LIKE TO USE EXPRESS SETUP OR MANUAL!!! IT'S ALREADY F***ING INSTALLED!
Long story just a little longer, I now have to instead of working tomorrow like I need to, uninstall your software from 18 workstations.
So here's an important question. If a hacker attacks a companies network by installing software without their consent that takes them out of commission for any amount of time at all and that hacker can be identified, they face sever fines and/or prison time. HOW IS WHAT YOU HAVE DONE TO OUR NETWORK ANY DIFFERENT? Let's compare this to malware: can we do our jobs - NO, do we have to take time out of our busy schedules to remove the malicious code: YES.
THIS IS A MALWARE ATTACK.
If I have to invest even half the time it has taken me to remove your software from the other workstations here, I'm looking at two full days of work. So here's what I want you to do: I want you to respond. Not with your worthless instructions on uninstalling the MALWARE as in previous messages. I have read these. I need you to fix this attack now without expense to my company. Why should we have to pay for me to fix this. As an engineer we charge my time out at $120 to $185 per hour. Let's not even start looking into lost oportunity costs based on how bad I'm going to look to my clients who I'm not able to work with on their needs over these next two days.
We're going to need you to come to our site and remove all signs of your software from all of our important workstations. Please let me know who I need to talk to to make this happen. Let me be clear: we will come down on you by all means necessary if you do not fix this issue.
We've trusted you to keep our network clear of issues that may cause down time. You have failed us by instead attacking our computers.
We regret for the inconvenience caused due to this automatic installation of AVG Secure Browser on your computer.
We have already escalated this to our developers and to check the same.
It should not get installed automatically and we have also suggested to include an option "Don't show this pop-up again" for AVG Secure Browser.
Regarding your request to come over your site, I'm sorry, it is not possible to have a technician to physically come to your location.
However, if you wish, you can contact our expert remote support, they will remotely check this for you.
We appreciate your time and co-operation.
We appreciate your patience.
Our developers team confirm that the AVG secure browser will not get installed automatically.
A screen would appear after the update of AVG saying that "update has been completed". It will have the checkbox to install AVG Secure browser and make it as a default one.
If you haven't noticed it and clicked on "continue" the browser will get installed.
This is how the AVG Secure browser gets installed. In your case, it seems that it got installed automatically though you have unchecked the box.
We sincerely apologize for that and to escalate this, please submit the request through this https://support.avg.com/escalation_feedback_form?l=en form.
Thank you.
It has given performance issues & slow boot up.
I've now uninstalled.
But why did you allow this to occur.
Please reveiw your policies!
Would you please do this for me, thats what I call customer service!
I did not get a noticable warning of installation.
Please get your tem to investigate
If you have AVG Antivirus free or AVG Internet Security program, do follow the steps provided earlier to submit the feedback.
We have also received the feedback regarding this from other users. Hence, it will help us to work on this.
https://www.vpnranks.com/vpn-reviews/avg-vpn/
When you get the installation window for AVG Secure VPN, did you notice any check box at the bottom of it?
Our AVG Secure browser will get installed only when customer grants permission.
If you have not noticed the check box and proceed with the installation, then you will get the AVG Secure browser will get installed as it will be checked by default.
If you aren't interested to use our browser, refer this article to uninstall it.
Feel free to contact us if you need further help.
Think it would be in your companies interest if you conntacted the design team. This would show them the great amount of anger there is on this matter
If this happens again, do contact us immediately, we will be able to collect logs and analyze the root cause.
Thank you.
But how will I know if it installs again?
I have used AVG for years & I think the last installation of the AVG Browser was during a update of AVG security.
I only found out by looking at the Programs listing due to very slow boot up/operation of my machine.
Since uninstalling AVG browser my performance is back to normal.
Your designers must know how this is getting installed so ask them please to change
In the future, we request you to check the update notifications you receive from AVG, if it includes an option to install AVG Secure Browser.
If yes, we request you to uncheck this option, so AVG Secure Browser will not get installed automatically on your computer.
Would you advise your design team that this could be the probem.
To advise you I have sent feedback to your team but I doubt if they will take notice of just one user
We appreciate your time and co-operation.
Lets just put this thing to rest, have a good look at this screenshot... it tells me AVG has been updated... so what is most users' standard reaction to this... "oh ok, thanks, just close this BIG ASS of a notification so that I can get on with my business on my computer... so lets click on CONTINUE". This is a cheap ass shot at users not paying attention to the eeny tweeny tick boxes giving permission to install your useless resource hog of a browser and hijack my default browser as well.
IT JUST UPDATED the software.... for crying out loud... it is over and done with... why would I expect something else to be installed AFTER a frickin update!!! What happened to the days where AVG would just give a notification from the system tray that it is updated to the lates version? Why does this have to be in my face, why should I remove these tick boxes after every bloody update? It is already annoying having to remove these tick boxes during an install, you are like a bunch of hawkers ringing my bell every day begging me to buy their crap, but having to remove these boxes after every update is just ridiculous!
So don't come at us with another lousy reply that people need to remove the tick boxes. Remove this option from your POST update information screen, users do not expect to install anything at this point... and you know this very well, they expect everything is done at this point and just click on continue to get rid of the humongous screen that could have just been a pop-up from the system tray... and you are taking advantage of this.
We could see that you are totally unhappy with the check boxes which comes along with the update popup.
So, please provide us the feedback to our developers through your AVG program.
It will help us to improve the product and you may expect to remove this check boxes in the future update.
Several months ago I turned on my home computer to find Google Chrome had installed itself, either during startup or during shutdown the previous night. I refuse to allow any Google software on my computer for several reasons I won't get into here. After a bit of research I determined that Chrome had been installed as part of an AVG VERSION update. Normal updates can be set to be done with user permission only, which I do, but apparently VERSION updates are automatic with no option at all to set it for user permission only. At the time I was angry about this, contacted customer support with a rant, and never heard anything more about it.
Today, however, the computer at work was turned on and we found that all of the .pdf files (my boss has the annoying habbit of saving everything to the desktop, and won't change) now displayed as what looked like some kind of Google sodtware (blue, green, and yellow color scheme, round icon). Changing the default program back to Adobe wasn't a problem, but no updates had been done to the computer to our knowledge. Lo and behold, some research brought me here, and reading all of these comments leaves no question in my mind as to what happened.
I will now be recommending to my boss that we switch to another antivirus provider, and the first thing I am doing when I get home tonight is removing any and all AVG software from my machine, and switching to another provider myself. To whichever AVG CS rep that is going to give the generic bullshit response, don't bother. I am well and truly fed up with the kind of practices AVG is using now, which is a shame, since this used to be my preferred choice in computer security. I will never be using AVG again, and I will no longer be recommending it to clients or aquaintences as I once did, and I will start to tell everyone I know to switch to another provider, whichever I choose to move to after researching the topic tonight.
We regret for the inconvenience caused.
The AVG Secure Browser is our free program. It gets installed automatically while updating the AVG Antivirus Free/AVG Internet Security.
There will be a check box at the first page of AVG Antivirus Free/AVG Internet Security to install the AVG Secure Browser.
You have to uncheck the box "AVG Secure Browser" to skip it's installation.
Please accept our apologies.
No checkbox, didn't get asked (and I haven't even seen the dialog box that Coenraad de Beer kindly shared above!). Switched on my com for the first time in three weeks and found a 'chrome looking' browser with a strangely google looking icon. Looked dodgey AF. Especially as it had all of my bookmarks imported...
I've been using AVG for YEARS, this is absolutely crossing a line. Now going to uninstall and find something better. I'm afraid the 'Don't ask permission, ask for forgiveness' doesn't work in this instance!
We are sorry for the trouble.
We can assure you that we won't install the AVG Secure Browser without your permission. You might have forget to uncheck the box during the update.
However, you can still uninstall the AVG Secure Browser from your control panel.
Please accept our apologies.
Ok, so I reported this to the facebook support group LAST YEAR, who told me they were going to pass concerns onto the developers.
I took that as an 'Alright, they'll do something', which obviously wasn't a well placed thought, as yet again, I have had to remove that browser from the PC. The browser makes changes to file associations, and removes many apps associations to force the opening of AVG 'Secure browser'.
There is no prompting, there is no need for this browser, and there sure as heck isn't any communication with the developers.
I am absolutely removing AVG from my network now, as really, I shouldn't have to monitor my anti-virus for malware-esque actions.
I have apps installed that do what I want and to find "Secure Browser" taking over the associations for no reason whatsoever, and without ANY prompting, is just straight up annoying, and not worth my time to deal with.
When this networks imaging is done, AVG will be done here... I'm not happy with ANY of the responses that have been passed on to me. I'm not impressed with the way this software simply installs itself, seemingly around the time of Windows updating itself as well.
This, is the common timing of it... Every time that windows does a big update that AVG needs to be updated as well, mysteriously AVG tags along and updates, installing this crud.
AV shouldn't need a browser at all, but the mistake this company makes, is thinking it's needed. To which that's a whole lot of PCs which will no longer have AVG installed on it.
I will also be spreading my concerns to others, as really, no-one should have to have this happen to them...
AVG just lost a hardcore 20 year user... Thanks for screwing my machines up without prompting. Truely awesome indication of how good this product is.
We have checked the conversation that you had with our social media team in Facebook.
We have checked with our product specialist team and they have confirmed that AVG secure browser will not get installed automatically.
The only possible thing that would have happened is that the few seconds delay in the appearance of the check boxes with the tick mark to install and make AVG secure browser as default, once the AVG Antivirus has been updated.
We request you to refer the below image which will show you the screen that I referred here:
We suggest customers to wait for the content appearing on this screen and then click on "continue", so that they don't miss what is being installed after clicking on continue.
However, we apologize for the inconvenience that you experienced on this matter. If you have our AVG Antivirus free program installed, open its program interface and click on "Menu-->About-->Submit Feedback" to submit a feedback regarding this.
Open AVG Antivirus free program, click on "Menu-->About-->Submit Feebdack" option to get this done.
Thank you.
I am sorry for the difficulties you've gone through.
I request you to install AVG program again and make sure that you opted out from installing AVG Secure browser. Please check how it goes and inform us here.
Our main goal is to keep our customers happy. AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us.
But the BIGGEST and saddest thing of all & anyone who reads this whos honest has to agree, that the loudest voices that made the biggest whine and complaint about this. Are the very same users that use AVG 100% FOR FREE!!! So not only are they getting a time tested reliable antivirus that stands behind their many years of postive and respected reputation but their using the free version costing them ZERO money...but yet they have all this pent up furstration about AVG not meeting their expectations. Last thing I'll say...I'm a user and in no way asspcoated with AVG. But next time you want to complain so loudly why don't you just stop using AVG's free services and go pay for better ones some other place that meets your whine and gives you some cheese with it!
AVG Community support is accessible for AVG paid and free users to share their experience, feedback and queries.
We strive to provide the best, faster resolution and assistance regarding AVG products.
Happy New Year!
When installing the AVG Secure VPN, you would have has an option to install the AVG Secure Browser as well.
Since the option was un - ticked by you, the AVG Secure Browser was installed along with the AVG Secure VPN.
Obviously it is legit, however, you can check this AVG and Avast compression: https://www.reviewsed.com/avg-vs-avast, So you can deeply understand the features of avg antivirus.
We apologize for the inconvenience caused if any.
We are always looking to improve our products for the customers.
You are welcome to share the feedback and if you need any help.
Kindly reach out to us without any hesitation.
Just a Wise Advice not necessary! Hope it can help you out.
1. Installed a Chrome lookalike browser.
2. Added to my taskbar.
3. Set the search engine to Yahoo! Who uses Yahoo! come on
4. Froze my browser based game. This is when I noticed an AVG popup that was just a blank screen.
5. There is not an uninstall option for the browser malware.
6. Steps to uninstall
a. Unisntal AVG - reboot
b. Find AVG browser is still there - remove manually - reboot
c. Delete AVG folders - reboot
d. Run Registry cleaner 3 times to get rid of all the AVG entries left behind.
AVG had thousands of loyal users, you have lost one.
Uninstalling AVG AntiVirus free or AVG Internet Security does not uninstall AVG Secure Browser.
You have to uninstall AVG Secure Browser directly from control panel.
We're glad to help you with this. Please write back to us in your own post to proceed further. Thank you for your understanding in advance!
This just seems to be such an easy fix to me. Change the derfault setting from a choice for customers to OPT-OUT by turning off the default 'tick' during setup to a choice for customers to OPT-IN by turning ON the default 'tick' during setup. Problem solved!
... after all, when you go shopping the shop does not covertly put things in your shopping basket while you're not looking that you don't want and then tell you "you were supposed to put any items you didn't want back on the shelf before going to the register!".
We're sorry for any inconvenience caused.
In this case, we'd request you to share your valued feedback to our developers team directly.
You can submit the feedback from the AVG Internet Security program.
AVG Internet Security > Menu > About > Report a bug.
Thank you for understanding.
We do provide a check box for customers who are willing to opt out from installing AVG Secure Browser. We apologize if you overlooked it.
Thing is, now I cannot uninstall the f***** thing "Windows cannot find 'C:\Program Files (X86)\AVG\Browser\AVGBrowserUninstall.exe.' Make sure ....bla bla bla" Now isn't that convenient... the uninstaller is just nowhere to be found... so you either can't install this crap properly... or you don't want your users to be able to remove it... I think the latter is the case... if you read this post: https://support.avg.com/answers?id=9065p000000gjo1AAA
Next thing I did was tp delete the AVG Broser folder under Program Files (X86)... guess what... you can't it complains that I require permission from Administrators to make changes to the folder... I AM THE F***** Admin on this laptop... there is only ONE user and that IS the Admin account. Why the f**** are you making the folder of a lousy browser so secure???
So I went to the Task Manager... guess what did I find under Startup AVG Secure Browser.... Why the f**** do I want to launch a browser during the Windows Startup.... WTF AVG!
So I tried to end the AVG Browser through Task Manager... guess what I cannot end the AVG Browser Crash Handler... or the 32 bit version either (running on a 64 bit machine).
So I launched a command console as ADMINISTRATOR.... and did taskkill /IM AVGBrowserCrashHandler.exe /f.... results in
ERROR: The process "AVBrowserCrashHandler.exe" with PID 12548 could not be terminated.
Reason: Access is denied.
What!!! As the administrator I cannot kill a f******* browser on my own computer.... and AVG is adamant this thing is not a virus? Since when is a browser so important that it has to run with this level authority on your computer?
AVG please read the the above again... and compare it to the characteristics of a virus... it looks pretty much the same doesn't it? I was not even able to upload screenshots... so I had to type it all out... guess AVG no longer want screenshots on this thread... or they blocked my account from uploading screenshots... As you can see AVG I am not an average PC user... and I am having trouble removing this crap... how hard do you think it is for someone with little computer knowledge. You are invading people's PC's and hijacking it with this browser. You should be ashamed!!!!
Don't reply with some lousy... We are sorry bla bla bla..... you can provide feedback on bla bla bla... I think it is time your CEO stepped up and did something about this.
Regarding the installation, it is completely user's choice whether to install or opt out. I would request you to boot your PC in safe mode (https://bit.ly/3t8pjlZ), uninstall AVG Secure Browser from control panel or remove the files manually.
but AVG Secure Browser is a PUP/grayware and I highly suggest uninstalling it, (alongside AVG) and switch to a better browser, (and a better AV) such as Chrome, Firefox, or Brave. (and Kaspersky, Bitdefender, or Panda)
Hope this helps,
I don't want AVG to know my username.
We are sorry to hear that you decided against using AVG. We respect your choice, and we would like to clarify that AVG Secure browser is not a PUP.
AVG Secure Browser is a web browser with built-in security and privacy features to keep you safe online. The distinctive Security & Privacy Center includes a collection of tools and features that enable you to manage your online privacy, identity, and personal data.
It can be downloaded from our website or it is offered during the installation of AVG AntiVirus free or AVG Internet Security. Users can install or opt out.
ill post this here as well as its the first result on google
So avg is malware, uninstall it immeadatly!
used avg for years, today the outlaws asked me to fix their computer. low and behold avg has installed a browser without their permission that they didnt even know about but was using 50% of the computer resources, INCLUDING INTERNET BANDWITH. as it turns out the other half of the resources was taken up by avast which they had installed when the computer got slow because they thought AVG missed a virus (when it was the sodding virus slowing down the computer) and avast pulled the same crap installing a browser and making the computer unusable! FYI this is a gen 9 i7 with 8 gig ram and it was so swamped after startup settled it took 4 minutes to bring up the blue screen from ctrl-alt-del and anothe 7 to get the task manager to start.
so i spend an hour unstalling the 2 viruses... but they dont go away after install and the processes cant be quit. WTF im thinking.
long story short, you have to restart in safe mode, then go through the registry (smd - regedit) and remove about 600 entrys per installed program. tweaking and cclean have the same BS going on if you still ahve issues. DO NOT INSTALL ANY OF THESE!
We've replied to your original post.
Please revert to us via it to keep the conversation in a single thread.
Thank you for your understanding in advance!
Lets take a look at this notification I received this morning. Now it is even worse. As I pointed out in April 2019 (yes 3 years ago and this shit is till happening)... the update is DONE... the BIG ASS notification says we HAVE update your software.... not WE ARE GOING TO update your software... so this is not a pre-installation where people normally pay attention to opt out of unwanted installs... this is just a notification to tell the user the update is FINISHED. You guys are really slimy and you are misleading your users... you guys know that even power users might be fooled and just click OK... because what does OK mean when it is presented on a computer notification... I TAKE NOTE... CLOSE THE WINDOW. It is not an explicit question where you are given the choice of YES or NO... just OK.
This is literaly asking the user DO YOU WANT THIS SHIT.... and giving the user just an OK button to click on...
Since your development team is having a hard time to understand what we are all trying to say on this thread... I took it upon myself to fix the issue... you can thank me later:
Our developers are already aware of it & this might be taken into consideration in the upcoming updates.
Thank you for writing this to us. Have a great day. Stay safe!
Greetings,
We're sorry for the discomfort this has caused you.
Are you unable to uninstall AVG Secure Browser from your computer?
If yes, please write back to us in your own/new post. We'll then obtain further details & assist you accordingly.
If you're concerned about the AVG Secure Browser getting installed along the update, as we've informed in our previous post, we've already reported this to our developers & this might be taken into consideration in the upcoming updates. Meanwhile, we request your patience & understanding.
Have a great day!
Your software is like the needles of a porcupine stuck in the nose of a dog. I feel just as incapable of removing said needles with such a lack of experience in programming and data migration. I have to sift and sort through all of the different permissions and methods that AVG is trying to userp information from the data highway, and just when I think I've figured out what product will protect what part of what highway, I find out the reason all my accounts won't log-in is because I'm not actually even in my chrome account. It's just an icon that looks like a chome button. No doubt because changing the entire browser altogether allows you more access to every single item and pathway clicked. I understand that in the nature of protection, moving users to your system pathways like a new browser makes it easier for you to monitor threats, but this paired with the sneaky way you carry out this change feels more like there is a monitization of user information that I'm not fully aware of. The meriad of complaints I have with this experience is almost moot because this comment feed is filled with similar experiences that have already been stated for years and placated replies are almost apathetic. Its already very hard to understand the complex nature of data migration on the internet. Software platforms that run and control operation of devices require insane permissions that you have to trust limit themselves to the task of protection. As I read through the permissions my AVG wants for my phone (though my response is in regard to PC Desktop AVG), it wants accessibility system of my phone to allow reading of every screen; at which point my phone pops up a message that says that the act of granting you this permission from the accessibility platform is rare and should be second guessed. I want you to scan my devices and notifiy me of possible threats, not branch out like a Kraken with barbed tenticles entering my ears and massaging my brain for information.
I wish you would see this more from a user experience, but with the way that AVG has changed to such a well oiled commercial machine, I feel that you would probably just hire a team that figures out how to carry out more covert actions with a friendlier corporate facade.
#lossoftrust - cancelling subscription - i would pay more for the respect from another notable company to meet me on my level of understanding and allow me the power of choice
We're sorry for the inconvenience caused. We'll look into this further.
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We are sorry for the way you feel. We will help you to resolve this situation.
Users do have choice to opt out from installing AVG Secure browser when installing AVG Anti-virus. We apologize if this didn't happen. If you would like to uninstall the browser, refer this article (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Secure-Browser)
You can submit a feedback, click on "Menu--About----Submit Feedback" option from AVG Antivirus free/AVG Internet Security program interface.