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It might be due to missing or corrupted file at the time of update. Refer the below article to fix this inactive component issue:
https://support.avg.com/SupportArticleView?urlname=Troubleshoot-AVG-Antivirus-components
If the WebShield gets disabled or turned off in your mobile, then the device settings needs to be modified in order to allow AVG Antivirus to change/modify device settings. To do so, you can search 'Accessibility' on your device & then enable WebShield. As the steps differs from device to device, we're unable to provide the appropriate steps to enable it.
In Accessibility, there is only Anti-virus - no separate entry for Web Shield. I enable Anti-virus, but next time a scan is done the same thing is reported again!
We have escalated this to mobile team and they will assist further via email.
Keep checking your email to know about the status.
Your patience is much appreciated.
Let us check this for you.
It might be due to some Android settings or it was stopped by another app on your device designed to preserve your device's memory or battery. If you are unsure which of your installed apps cause the issue, check any apps that are intended to improve the performance of your device by preserving battery or memory.
For further assistance, we request you to contact our Android support by referring the below steps:
- Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
- Select the option as "YES" and the operating system as "ANDROID"
- Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.
I have responded to your original post regarding it.
Please keep up the conversation in a single post for further assistance.