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ShowAll Questionssorted byRecent Activity
John PageJohn Page 

Closing my accounts

How do I close my accounts
Best Answer chosen by John Page
John PageJohn Page
I wish to close my account entirely as my PC is obsolete and will be closed down and not replaced. 

All Answers

Priyanga SekarPriyanga Sekar (Sitel)
Hello John,

We will help you with the necessary information.

Do you wish to turn OFF auto-renewal status for your active subscriptions? If yes, may I ask you the reason behind the cancellation.

If you wish to delete the AVG account completely, please be informed that you will no longer have access to your active subscriptions.

Let us know to proceed further. Thank you.
John PageJohn Page
I wish to close my account entirely as my PC is obsolete and will be closed down and not replaced. 
This was selected as the best answer
Priyanga SekarPriyanga Sekar (Sitel)
Hi John, 

We are sorry that you decided to delete your AVG account. 

Please visit https://www.avg.com/gdpr , Enter your email address and click Request Access. After that, please check your inbox > click "Go to Portal" button > Support > scroll down and submit a request for data deletion.

Thank you.
John PageJohn Page
These instruction do not work. When I Got to portal there was no support option and only connected to my profile with no option for data delet.
Priyanga SekarPriyanga Sekar (Sitel)
Don't worry, John. 
We moved your case to our concern team and submitted a deletion request on behalf of you. 
Your account with us will be deleted soon. Feel free to contact us if you need any further help. 
Karen OKaren O
Please also close my account and all data. Thanks.
Sarath PriyanSarath Priyan (Sitel)
Hi Karen,

Please visit https://www.avg.com/en-us/gdpr enter your email address and click Request Access. Then, please check your inbox for the email > click "Go to Portal" button > Support > scroll down and submit a request for data and AVG account deletion.
Luke FewingsLuke Fewings
Please close all my accounts & remove all data. You've billed me last year after I'd already cancelled my subscription & I'm still receiving auto renewal notices. I do not want your product & I have unsubscribed. You make it too difficult to cancel, it's very unethical. I will be taking further actions if you don't comply.
Midhun AloorMidhun Aloor (Foundever)
Hello Luke,

Please accept our apologies. We'll certainly help you with this.
If you wish to delete your AVG Account, please visit (https://www.avg.com/en-us/gdpr), enter your email address and click "Request Access".
Then, please check your inbox for the email > click "Go to Portal" button > Support > scroll down and submit a request for data deletion.
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