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Jennifer Hamrick Refund for Dri Avg Technologies
Hello Support,
I would like to have a refund of the 54.11 that was charged to my account. This was not an authorized charge. I do not use the internet security at all. It is annoying that you have charged for an add on that was forced onto my machine as an update to the free antivirus. Not cool Avg!
Jennifer Hamrick
I would like to have a refund of the 54.11 that was charged to my account. This was not an authorized charge. I do not use the internet security at all. It is annoying that you have charged for an add on that was forced onto my machine as an update to the free antivirus. Not cool Avg!
Jennifer Hamrick
We acknowledge your refund request.
You have been charged 54.11 USD for AVG TuneUp Unlimited as auto-renewal service was enabled for its trial order. We can assure you that we have not processed any unauthorized payments from your card or account. We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Do you still wish to get a refund for this renewal?
We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post.
Please report your concern in a separate community post, so that we can locate your account and help you further with the refund request.
Thank you.