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Sean B Switch off renewal reminder pop-up
Aggh, this is annoying. Anybody know how to stop the "Renewal Reminder" constantly popping up several times in a day?
AVG Internet Security, paid version.
- I've unchecked everything in Settings > Personal Privacy
- I've checked "Use silent mode and turn off all pop-ups, alerts and messages" in
Settings >Notifications
Many Thanks,
Sean
AVG Internet Security, paid version.
- I've unchecked everything in Settings > Personal Privacy
- I've checked "Use silent mode and turn off all pop-ups, alerts and messages" in
Settings >Notifications
Many Thanks,
Sean
This isn't the usual behavior of AVG notifications.
From your description, we see that you've already tried the correct steps to disable notifications.
However, as we're uncertain about the exact pop up that you receive, would you be so kind to share us the screenshot of it for better clarity?
Thanks for your reply.
I ended up "chatting" with support who seemed to think that this behaviour could not be switched off - Unless I renew of course.
Attached are screen shots, renewal reminder pops-up several times a day and highjacks desktop.
Best Regards,
Sean
Settings:
We'd like to confirm that disabling the options under settings will stop ads for other AVG products from appearing on your PC. But the renewal reminder on the AVG Internet Security user interface can not be removed. You have another 10 days left in your current subscription. If you do not want to renew, please ignore the reminder until the product expire. You can then decide to renew manually or uninstall the product to stop seeing the notifications.
If you are receiving the renewal reminders in a separate pop up window, please share a screenshot of it.
I keep seeing this Renewal Options pop-up almost everyday even after my subscription ends. I have disabled the notification options as mentioned above. But still it keeps appearing.
Hello Shiwei,
We regret the inconvenience caused.
As mentioned in the previous posts of this thread, the renewal reminder on the AVG Internet Security user interface can not be removed.
If you don't intend to renew your AVG Internet Security subscritpion, we recommend that you uninstall your AVG Internet Security program & install the AVG Antivirus Free. By doing this, you can avoid the persistent renewal reminder notifications.
Refer to this article to uninstall AVG Internet Security (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover)
Refer to this article to install AVG Antivirus Free (https://support.avg.com/SupportArticleView?urlname=Install-AVG-AntiVirus-Free)
Let us know if you have further queries.
We're sorry to know that you feel this way.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post with relevant screenshot, so we will certainly check and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
We are sorry for the inconvenience caused.
If you do not want to see AVG promotional pop-ups, you can disable it from AVG privacy settings.
Refer the following article to manage AVG pop-ups (https://support.avg.com/SupportArticleView?urlname=AVG-Privacy-settings).
Please try the above steps and let us know if its work for you. Keep us updated.
Thank you.
WHY bothger with your fake aplogies ?
its now feb 2022 and i am plagued with renewal popups from AVG because my subscription runs out in a few days, and BECAUSE of your constant hassasment i will NOT be renewing my AVG subscription !!
I WILL NOT BE BLACKMAILED !!
WHY bother with your fake aplogies ?
its now feb 2022 and i am plagued with renewal popups from AVG because my subscription runs out in a few days, and BECAUSE of your constant hassasment i will NOT be renewing my AVG subscription !!
I WILL NOT BE BLACKMAILED !!
fuck you and you shitty spamming constant renewal popups
We understand your frustration. Please accept our apologies. This is not the way we wanted you to feel with us.
Please note that the renewal reminder on the AVG user interface notifies the customers about the expiry of the subscription, so that they can renew it.
If you do not want to renew, you can ignore the reminder until the product expire. You can then decide to renew manually or uninstall the product to stop seeing the notifications.
Thank you.
We will check and help you to resolve this issue.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account details and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
We are glad to assist you.
We will check and help you with this.
The support for this channel is available in English. Please use a translator (for example, http://translate.google.com/) to read our reply.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account details and help you with additional support. https://support.avg.com/support_ask (https://support.avg.com/support_ask" style="color:#015ba7; text-decoration:none; font-weight:normal" target="_blank)
Thank you for your understanding.
For your convenience, we have provided the translation below which was done using Google Translator.
Ahoj Jaroslave,Jsme rádi, že vám můžeme pomoci. My to prověříme a pomůžeme vám s tím. Podpora pro tento kanál je k dispozici v angličtině. K přečtení naší odpovědi použijte prosím překladač (například http://translate.google.com/). Žádáme vás, abyste kliknutím na odkaz níže vytvořili samostatný příspěvek komunity AVG a své otázky umístili do vlastního příspěvku, abychom zkontrolovali podrobnosti o vašem účtu AVG a pomohli vám s další podporou. https://support.avg.com/support_ask Děkuji za pochopení.