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As repair didn't help us to fix the issue, let us perform a clean installation.
To do so, follow the steps in below articles :
Uninstall AVG using AVG Clear
Install/Activate AVG Internet Security.
Note : Please skip running AVG Remover while uninstallation process.
As it isn't recommended to share the product details over this public post, we've sent you the activation code via email. Please activate the program using that code & let us know the outcome.
All Answers
Let's have a look at it together. Have you tried any troubleshooting steps to fix this issue?
If not, try with repair https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus installation and check the status.
Let us know the version of AVG you have installed. Open AVG Internet Security -> Menu -> About -> check its version.
I did not notice it before.
assets-client.avgbrowser.com redirected you too many times.
Software Version: 19.6.3098 (build 19.6.4546.508)
Virus Definitions Version:190721-4
Number of Definitions: 7,718,940
UI Version: 1.0.177
Thanks,
Mike
Thank you for your efforts. Let us work together to fix the issue.
Could you confirm that you've clicked 'Scan Computer' on the user interface of AVG Internet Security?
Does the scan keep on loading or it get struck at a point? Will you be able to provide a screenshot (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home) of the same to assist further?
Please elaborate on the term 'assets-client.avgbrowser.com' to get a better clarity and we will assist you further.
We are sorry to hear this.
Are you facing the same issue?
Please elaborate your issue through a separate post to locate your account.
Yes I click on Scan it goes through Browser Add ons and Virus's and other Malware. When it gets to
senstitive documents it just keeps churning and stopss at 88%.
The last time I did it the windows notification 'assets-client.avgbrowser.com' did not come up.
I cannot figure out how to attach the screenshot to this.....
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Once received, we will check and help you further.
As repair didn't help us to fix the issue, let us perform a clean installation.
To do so, follow the steps in below articles :
Uninstall AVG using AVG Clear
Install/Activate AVG Internet Security.
Note : Please skip running AVG Remover while uninstallation process.
As it isn't recommended to share the product details over this public post, we've sent you the activation code via email. Please activate the program using that code & let us know the outcome.
In the meantime, please download and run AVG Clear tool as mentioned in this https://support.avg.com/SupportArticleView?urlname=Troubleshoot-upgrade-AVG-Internet-Security article.
Keep us informed about the status.
Glad to hear that the issue has been resolved in a precise way.
Please do check whether you could see the correct expiry date as December 19, 2020 (Open AVG Internet Security > My AVG > My Subscription) and the message 'You are fully protected' on the user interface. If this is correct, it indicates your program is activated on your PC.
If you need any help, never hesitate to let us know.
Thank you for letting us know its status. Have a great day!
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