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Andrey KAndrey K 

Отмена подписки

Как отменить любые виды подписок? почему снимают средства? как это остановить?
Priyanga SekarPriyanga Sekar (Sitel)
Hello Andrey,
The support available through this channel is in English.
You can unsubscribe from AVG paid subscriptions via AVG MyAccount. If you signed up a pre-authorised free trial, auto-renewal service will be enabled by default. This is to ensure that customers will have continuous protection even after the trial period and we really want you to enjoy the benefits of the subscription. You can cancel service through the link provided in the reminder e-mail (sent prior to trial expiry).
I see that we're trying to charge you for the renewal of AVG Internet security multi-device but the payment was declined. Do you wish to cancel this renewal to avoid payments?
Sarath PriyanSarath Priyan (Sitel)
I'm sorry that you had difficulties in cancelling the auto-renewal, Andrey.

I have cancelled the same for the subscription and you will not be charged after the trial period.
Татьяна ПТатьяна П
Hello! cancel your subscription and get your money back. The anti-virus did not cope with its task and the computer only started to work worse! I contact you within 30 days! Therefore, we must return!
Sreenu YadavalliSreenu Yadavalli (Avast)
Hello Татьяна,

We are sorry to know this.
We will check and help you with this.
We have replied to your original post and request you to keep up the conversation from there in order to avoid multiple threads.
Thank you.
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