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Tony RolfeTony Rolfe 

AVG ULTIMATE

I ungraded to AVG Ultimate on my main laptopa while ago now. No problems and still works correctly.
My wife had been using the free version. I uninstalled this and installed Ultimate as it covers all my units.
However, within 2 days it reverted to the free version and tuneup stopped working. I repeated the process of uninstall and reinstalled Ultimate. The free version reinstalls again within minutes.
I have the latest W10 installed.
Can anyone help please.
Tony
Best Answer chosen by Tony Rolfe
AvinashAvinash (Avast) 
Hello Tony.
We're here to help.
It looks like the AVG apps are awaiting activation. Click this link for steps to activate paid version of AVG Internet Security. Refer to steps in this link to activate AVG TuneUp.
If you need anything else, do not hesitate to let us know.

All Answers

AvinashAvinash (Avast) 
Hello Tony.
We're here to help.
It looks like the AVG apps are awaiting activation. Click this link for steps to activate paid version of AVG Internet Security. Refer to steps in this link to activate AVG TuneUp.
If you need anything else, do not hesitate to let us know.
This was selected as the best answer
Tony RolfeTony Rolfe
Ulitimate installed and worked for security OK, great. Many thanks. Cannot get Tuneup to activate. Message appears saying activate failed. Have tried input of code. Still indicates failure.
I am trying this from within Security.
Tony
 
Balasubramanian SBalasubramanian S (Avast) 
Tony, since you have already activated AVG Internet Security using the code, an error would occur if you use the same code for activating it.
You should try activating AVG tuneup from its settings.
Refer this article and perform the activation for AVG TuneUp and use the same code.
Keep us posted.
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