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Elizabeth BeanElizabeth Bean 

AVG Anti-Spam doesn't turn on.

I have AVG full protection.  The Anti-Spam feature will not turn on.  It stays red.  Next to it is the fake website shield.  That is green.   Everything seems to work but this.  I can't turn it on.  I would post a picture, but I don't know what the URL is for the picture that I have saved.
Santhosh PannerselvamSanthosh Pannerselvam (AVG)
Hi Elizabeth,

We are sorry to hear this.

Please repair this particular component and check for the issue again

Refer this article for repairing the component https://support.avg.com/SupportArticleView?urlname=Add-remove-AVG-Antivirus-components

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.
Elizabeth BeanElizabeth Bean


Pic of anti-spam "off" in red letters.
I restarted my computer and now it is on.    I hope it stays on.   

 
Sarath PriyanSarath Priyan (Sitel)
Thank you for the update, Elizabeth.

Please monitor the status and write back to us if you need further help.
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