AVG Support Community
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Alan Binch
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Borislav Angelov
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Vladimir Bartl
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Subhadeep Kanungo
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Miloslav Serba
You have the following subscriptions under your account:
AVG Internet Security (Multi-Device) valid till Sep 30, 2021
AVG TuneUp - Unlimited valid till Dec 1, 2019.
You have received the renewal email for the AVG TuneUp Unlimited.
As per your request, we have cancelled the auto renewal for your subscription of AVG Tune Up unlimited. Therefore, you wont be charged in the future after the expiration of the product.
Let us know, if you need further help.
This would have been a perfect opportunity to outline the STEPS REQUIRED to cancel a subscription online. You could have helped us all instead of just patting one customer on the back.
I have AVG Internet Security Free Trial and with 5 days left, I am hunting UNSUCCESSFULLY for the method to absolutely cancel this FREE TRIAL.
Thank you for contacting AVG Community Support.
We are sorry to know that. This isn't the experience we want you to have. We'll check and help you out.
Please write back to us in a separate private message so that we can check and assist you accordingly.
Thank you for understanding.
Hi Ian,
We certainly check and help you with cancellation.
Please write back to us in your own/new post, so that we can locate your account, obtain further details and help you accordingly.
Thank you for understanding in advance!
Thank you for contacting AVG Community Support.
We have already replied to your other post please check that for further help.
We'd recommend you keep the entire conversation in one threat to speed up the resolution.
Thanks for your understanding in advance.