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ShowAll Questionssorted byRecent Activity
Vojta F.Vojta F. 

Problems with connects to the server

I want to give access for one game to connect to the server, otherwise I can't use all features of the game. I tried everything: ëxceptions, change rules for programs and disable AVG. For exceptions it worked for some time but it doesn't work anymore. Changing rules for programs didn't help at all and disabling AVG worked. Is there any way to change the settings to allow the game to connect to the server (btw the game is The Sims 4 if that's important to know)?
Best Answer chosen by Vojta F.
Sarath PriyanSarath Priyan (Sitel)
Hi Vojta,

I appreciate your efforts in trying to resolve the issue and we'll certainly help you further.

I have sent an email to get connected to our remote experts to check your PC.

Please check your inbox/spam for the email and follow the steps to start the remote session.

All Answers

Sarath PriyanSarath Priyan (Sitel)
Hi Vojta,

I appreciate your efforts in trying to resolve the issue and we'll certainly help you further.

I have sent an email to get connected to our remote experts to check your PC.

Please check your inbox/spam for the email and follow the steps to start the remote session.
This was selected as the best answer
Vojta F.Vojta F.
Well, for now it is fixed because my license has expired but from this experience it looks like that the problem is probably with the edvanced firewall... :/
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