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Tony TranTony Tran 

Keep getting "Your connection is not private" in the entire of computer

I don't know what's wrong with my computer but after installing AVG Antivirus, I keep getting "Your connection is not private" error when I go to any website with https. I have try to visit a few http website and everything is fine.

I tried other browsers and it's the same. I also have tried a few solutions I found from Google, like this one: https://bytebitebit.com/687/your-connection-is-not-private/ but doesn't help at all, such as check my date and time, clear some cached files as mentioned and so on. But the error is still there!

What should I do now?
Best Answer chosen by Tony Tran
Dinesh KrishnanDinesh Krishnan (Foundever)
We understand your concern, Tony. Please reinstall AVG at your convenient time & check if you experience the same issue. If so, then follow the steps in this article to identify the AVG component that causes the issue.
Note : Please follow the steps that are mentioned below 'Disable AVG components individually'.
Once we identify the component, we'll be able to proceed accordingly. If that fails, we'll proceed to help you with collecting logs from your computer & forward it to the next level of support to proceed further.
Thank you for your understanding in advance!

All Answers

Balasubramanian SBalasubramanian S (Avast) 
Hello Tony,

We request you to disable AVG Antivirus as mentioned in this article and check the status.
Did you check the date and time of your computer as suggested in the link that you Googled?
Tony TranTony Tran
I just uninstalled the antivirus and the error was gone. Is there a way to tell AVG not to create this error on my computer?

As I mentioned, the date and time is correct. I also tried to changed it as my watch, as well as let it sync automatically.
Balasubramanian SBalasubramanian S (Avast) 
Tony, this isn't the expected behavior.
Could you reinstall AVG Antivirus free and check wheher the issue occurs?
To install it, refer this article (https://support.avg.com/SupportArticleView?urlname=Install-AVG-AntiVirus-Free).
If the issue persist, we can analyze the logs and identify the root cause.
Awaiting your reply!
Tony TranTony Tran
The point is this computer for work so I can't give much time to this case because there are awaiting tasks that need to be done. That is why I uninstall it.

I will try to download and install AVG antivirus again to get the log file. Can you show me how to get the log file?
Dinesh KrishnanDinesh Krishnan (Foundever)
We understand your concern, Tony. Please reinstall AVG at your convenient time & check if you experience the same issue. If so, then follow the steps in this article to identify the AVG component that causes the issue.
Note : Please follow the steps that are mentioned below 'Disable AVG components individually'.
Once we identify the component, we'll be able to proceed accordingly. If that fails, we'll proceed to help you with collecting logs from your computer & forward it to the next level of support to proceed further.
Thank you for your understanding in advance!
This was selected as the best answer
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