Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Brian MitchellBrian Mitchell 

Can't use VPN with SONOS sound system app

If I have the VPN on, my SONOS app won't work. Is there a setting where I can get around this? The problem is when I leave home I often forget to turn the VPN back on. Thanks
AvinashAvinash (Avast) 
Hi Brian.
We regret the inconvenience caused.
Please try to change to a different location in AVG Secure VPN and verify the issue. If the issue persists, turn on VPN connection, disable the firewall component in AVG Internet Security and verify the issue.
Click this link for steps to disable AVG firewall temporarily.
Ask a question
Struggling with non-AVG technology? We can fix that, too!