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Ms Karen CookMs Karen Cook 

Just called the phonenumber I was given was told to come here for help ,I ordered My AVG Pro n was b

Just called the phonenumber I was given was told to come here for help ,was billed for My AVG Pro n don't seem to have it n get to g very upset n stressed PLZ HELP
Best Answer chosen by Ms Karen Cook
Ranjani BakthavachalamRanjani Bakthavachalam (Avast)
Hello Karen,
Let's have a look at it together.
Have you purchased AVG Antivirus Pro from Google Play store?
For windows device, you have AVG PC TuneUp and I couldn't locate AVG Antivirus subscription in our records.
Are you trying to activate AVG Antivirus on your mobile device?
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