Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
James ForsytheJames Forsythe 

pdf file download

When I download a pdf file attachment from an email it saves as an AVG HTML page. I need to be able to download as a pdf file so I can edit in Acrobat. How do I stop from downloading a s an AVG. The dialog box does not give me an option.

Thanks!
KarthikeyanKarthikeyan (Foundever) 
Hello James,

I will check this for you.

Please open an already downloaded PDF file on your computer and check if it opens in AVG Secure Browser.

If yes, we request you to right click on the PDF file and select the option "Open With", change the default program to "Acrobat Reader". This should fix the issue.

If you face any difficulties, please let us know and we will assist you further.
Ask a question
Struggling with non-AVG technology? We can fix that, too!