Chrome blocked by AVG Internet Security

This is a reposted query which has not been resolved: 

After several hours of work removing components as advised by AVG Customer Support, it appears that disabling webshield from the components list allows me to use Chrome ....here is the general response:

Please advise what vulnerability I now face without this component ....  
Thanks 


All components on:
HIA: gc.synxis.com didn't send any data
HIA: gc.synxis.com sent an invalid response.
 
1.Disabled File Shield
www.bbc.com took too long to respond
2. File shield reenabled: Behavior Shield disabled
www.booking.com took too long to respond.
3. behavior shield reenabled: E mail shield disabled
www.googleadservices.com unexpectedly closed the connection
4. e mail shield reenabled: webshield disabled
Outlook: accessible
CNN accessible
HIA accessible
5. webshield reenabled: Ransomware protection disabled
outlook.live.com took too long to respond.
edition.cnn.com took too long to respond.
clickserve.dartsearch.net unexpectedly closed the connection.
6. Ransomware protection reenabled : Fake website shield disabled
outlook.com took too long to respond.
7. Fake website shield reenabled: Enhanced firewall disabled
outlook.live.com took too long to respond.
edition.cnn.com took too long to respond.
8.Enhanced firewall reenabled : webcam protection disabled
clickserve.dartsearch.net unexpectedly closed the connection.
edition.cnn.com took too long to respond.
booking.com didn’t send any data




 Karthikeyan (Customer Support) replied to your question at 12:52 PM on 2/16/2019.

Original question:
I've installed AVG internet Security and Google Chrome is now blocked. Google is accessible if I turn AVG off.
Chrome is listed in components as one of the allowed websites along with MS Outlook etc (which I can access). I've attempted to change settings through Menu>Settings>Components> Enhanced Firewall by customizing and instead of "Auto Decide" selecting "Allow" in Enhanced Firewall Policies> Default Rules. This allows me to use Google Chrome but some pages areas booking.com)  not accessible and the response I get is gc.synxis.com didn't send any data or this site cant provide a secure connection (even for generally accessible websites such as booking.com). 
Q1: Am I correct in customizing and selecting ALLOW ?  
Q2:  What is the cause of the gc-synxis error and how to resolve it? 
Q3: how to resolve the invalid responses?  
Thanks 

Jerry  

Reply:
Hello Jeremy,

We will work together to sort this issue.

Let us disable each component of AVG and check disabling which component fix the issue.

Open AVG Internet Security, click on "Menu->Settings->Components". From here disable one component at a time and check.

Yes, you can set the firewall setting to "Allow" from "Auto-Decide". 

To see the entire conversation, click: https://support.avg.com/answers?id=9060N000000LmFS