Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Tyler PiersantTyler Piersant 

Unknown Charge: DRI* AVG Technologies

Hi, 

I was charged $49.99 for DRI* AVG Technologies from a Digital River US. I did not authorize this transaction. The last known product I purchased from AVG was back in 2014 and I show no current activity from my avg account. 
Balasubramanian SBalasubramanian S (Avast) 
Hello Tyler,

I understand the inconvenience.
Please contact our sales support using this link: https://support.avg.com/support_sales_chat?l=en to get further assistance in locating your purchase and get refund for it.
Thank you.
Sue GledhillSue Gledhill
I have received a charge of $140.12 for DRI*AVG Technologies from  Digital River .  I didnt authorise this transaction. Please refund this back into my account.  I cancelled all authorisations on my account in advance. Thank you.
Balasubramanian SBalasubramanian S (Avast) 
Hello Sue,

We could see that you have submitted a refund request.
Keep checking your email to know about the status.
Thank you.
Sue MartinezSue Martinez
I was charged for this post  and did not order this dvi  and want a refund  now this is a rip ofg
Ask a question
Struggling with non-AVG technology? We can fix that, too!