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Steve GSteve G 

AVG failed on Windows XP professional sp3

I recently uninstalled a working free AVG Antivirus. Now trying to reinstall the free AVG Antivirus using
AVG_Protection_Free_1606.exe I've download. I'm getting this error....
0xe001f98d
Any help is appreciated. I can't upgrade my Windows OS at this time.
Thanks...
Abirami ShanmugamAbirami Shanmugam (Avast)
Hello Steve,
I am sorry to hear about this. Please remove AVG traces completely as per the steps mentioned in this article ( http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product ).
Then reinstall AVG Free Antivirus by following this article ( http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free ).
Keep us informed about the status.
Steve GSteve G
I tried the first item but it would not load. Since i have already uninstalled the old free AVG Antivirus program and manually deleted any remain folders, I didn't use the second item. I did run the second suggested web page and got the same error code as listed in my original submittal.

Help?
Thanks....Steve
Abirami ShanmugamAbirami Shanmugam (Avast)
Steve,
I appreciate your efforts. Please let us know whether you tried to run AVG Remover tool and clicked on 'Run anyway' button to complete the removal. If so, please try to install AVG Free Antivirus using below offline installers and check the status:
For 32 bit operating system, please download AVG Free Antivirus by clicking here .
For 64 bit operating system, please download AVG Free Antivirus by clicking here .
If the issue persists, please share the screenshot of error message to assist further.
To create a screenshot, please click here.
Alan BinchAlan Binch
Steve, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Steve GSteve G
I tried to load the AVG Remover but it would not load.
Please note:  This is a Windows XP Professional SP3 setup.   Do I still try to download the 32bit version as you mentioned above??   It was working fine but had to delete it to work on something else.
I hope to be able to reinstall the free AVG Antivirus again.
Thanks for your help. Trying to attach error picture.Error 0xe001f98d ...when trying to reinstall free AVG Antivirus on Windows XP Professional SP3.
Steve
Abirami ShanmugamAbirami Shanmugam (Avast)
Steve,
You need not use the 64 bit offline installer of AVG Free Antivirus. But please let us know whether you encounter any error message while trying to run AVG remover tool. If so, please share the screenshot of that error message to assist further.
Alan BinchAlan Binch
Steve, Just for your info actually Win XP 64-bit isn't supported. Have a look @ this AVG article (http://avgread.me/1Ewajhi).
AVG Guru
Steve GSteve G
Abirami and Alan....SUCCESS!!    I finally got AVG Remover to work. Then I was able to load AVG Antivirus. All is up to date and working again.

THANKS for you help and time.   Happy Holidays to you both and have a great 2018.
Steve
Akash ChandaAkash Chanda (Avast)
Steve, You're welcome. I am glad to know that your issue has been resolved. Please feel free to contact us for any further assistance with AVG.
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