Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Anne RogersAnne Rogers 

can't install VPN

I bought a 3 year subscription for VPN but I can't install it as there is no 'connect' button on my AVG dashboard.
AvinashAvinash (Avast) 
Anne,
Thank you for reaching us with your concerns. I see that you also paid for an AVG Internet Security -Unlimited (2 year subscription). Do you have it installed on your PC? AVG Secure VPN can be installed through the icon in AVG Anti Virus/Internet Security interface only.
Please open AVG Anti Virus/Internet Security.
Click on 'My AVG'.
Click on Secure VPN tile to install a trial version of the program.
Since you already have logged into AVG MyAccount while installing AVG Internet Security - Unlimited, AVG Secure VPN must automatically upgrade to paid version.

If you need anything else, do not hesitate to let us know.
Terry StanfordTerry Stanford
Same here, have you got it sorted yet?
AvinashAvinash (Avast) 
Terry,
May I know if it is an unlimited devices version of AVG Internet Security or a single computer license that you are using?
Ask a question
Struggling with non-AVG technology? We can fix that, too!