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Colin AdamsColin Adams 

Cannot connect AVG Cleaner for Mac to AVG MyAccount

I have an AVG MyAccount and have been able to access it using both my Mac and PC.
I installed AVG Cleaner for Mac yesterday and attempted to connect it to my account but the password wasn't accepted.
I then sent a request to reset the password but have not received a message in my Inbox.
Please advise.
Best Answer chosen by Colin Adams
AvinashAvinash (Avast) 
Hello, Colin.

Thank you for reaching us with your concern.

I would like to inform you that AVG Zen app has been discontinued and it is no longer possible to connect the devices which are installed with AVG apps in a network and manage the apps remotely.

AVG Cleaner for Mac is available for free and the features remain same irrespective of connecting it to AVG MyAccount. So I would request you to use it without logging in.

All Answers

AvinashAvinash (Avast) 
Hello, Colin.

Thank you for reaching us with your concern.

I would like to inform you that AVG Zen app has been discontinued and it is no longer possible to connect the devices which are installed with AVG apps in a network and manage the apps remotely.

AVG Cleaner for Mac is available for free and the features remain same irrespective of connecting it to AVG MyAccount. So I would request you to use it without logging in.
This was selected as the best answer
Colin AdamsColin Adams
Hello Avinash,

Thank you for your quick response, it's much appreciated.
I've found this app to be useful so far & will evaluate it from now on.

Thanks again!
AvinashAvinash (Avast) 
You are most welcome, Colin.

If you need anything else, do not hesitate to let us know.
Paul O'DellPaul O'Dell
Avinash -

I went back and looked more closely at the login and now understand your answer.  You can delete this and my other post.  Still, I wish they would update the app and remove the login feature.
Paul O'DellPaul O'Dell
Avinash -

You didn't really answer the question.  I cannot log into AVG Cleaner for Mac either, even though everything says I need to.  I can connect to AVG online and AVG Tune-Up Unlimited.  I am not wanting to do anything remotely.  I just want the app to work on my computer.
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