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Sheena StonhamSheena Stonham 

Reactivate my License

Hi! When I click on support  Reactivate does not come up, so I am unable to reactivate my license.
Akash ChandaAkash Chanda (Avast)
Hi Sheena,

I understand the inconvenience, let’s try to fix it together.

Please follow the steps below to activate your AVG Internet Security with your new License Number:​
  1. Please open AVG Internet Security/AVG AntiVirus by double-clicking the AVG icon on your desktop.
  2. Click My AVG in the top-right corner of the screen and select My Subscriptions.
  3. Then click Enter new license.
  4. Type or paste the new license code, then click Enter license.
jOSEPHINE kEMPTONjOSEPHINE kEMPTON
When I do this it says wrong number. Been trying for 3 days to put new licence number in. Always says wrong number. Sick of it.
Sarath PriyanSarath Priyan (Avast)
Hi Josephine,

In light of the current circumstances concerning Covid-19 outbreak, there was a delay. Hope you're well.

As we're not advised to get subscription details via public post, I request you to create a new post/query to check your AVG account details and help you further.
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