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lam fenixlam fenix 

AVG secure browser?

I dont know how.... but my computer really installed a browser call "AVG secure browser".... without my permission, even I don't even know when it installed.

I try to search your product list, and I didn't found any product call "AVG secure browser".

That is a chrome with AVG extension. Here is the screenshot. It has been installed in my office computer. I wonder if you guys have this type of product.Is it really your product?

Alok KumarAlok Kumar (Avast)
Hello Lam,
Yes, the AVG Secure Browser is our free program. It's getting installed while installing AVG Antivirus Free/AVG Internet Security. 
There will be a check box at the first page of AVG Antivirus Free/AVG Internet Security installer. You have to uncheck the box "AVG Secure Browser" to skip it's installation.
You can uninstall it from control panel > program and features, if you want to remove it from your computer.
Regards,
Alok.
Kevin HallKevin Hall
AVG Secure Browser just installed itself (21 October) on my PC as part of an AVG update. I got no check box to accept this. It also made itself the default browser without requesting permission. THIS IS UNACCEPTABLE. AVG should never take control of a user's PC like this.

Essential AV software does not need permission. Optional nonsense like this does. You should not be installing software without permission.
KarthikeyanKarthikeyan (Foundever) 
Hello Kevin,

We apologize for the inconvenience.

Before the AVG update, you must have got an option to uncheck "AVG Secure Browser" from installing.

If you have not unchecked this option, AVG will automatically install and make this browser as default.

All these information will be available in the update pop-up from AVG.
Justin ReichsteinJustin Reichstein
I just had the same thing happen to me.

I booted up my PC and logged in to find the AVG Browser installed and opened trying to do first time setup.

As Kevin said it is not cool to just install software without permission, it is a massive breach of trust.  Adobe did a similar thing a few years back and since then I no longer trust updates from them.
There was no promt of at any point, the browser was installed automatically with no notification of any kind (other than the browser starting with windows).

I'll be looking for another antivirus since I installed AVG to keep unwanted software OFF my computer and this is exactly the opposite of that.
AvinashAvinash (Avast) 
Justin, we regret for any inconvenience caused. But, as informed in our previous message, you can choose to opt out from installing AVG Web Browser. It could be possible that you overlooked it. Please follow the steps in this article to uninstall AVG Secure Web Browser.
Justin ReichsteinJustin Reichstein
If there is supposed to be a prompt that asks the user if they want to install the browser it is not working correctlly as I had no prompt of any kind, not even a notification that an update was going to be installed or had been installed.

I turned on my PC, logged in, and the AVG browser opened on its own.

I have since uninstalled AVG and installed another antivirus application.
Kasia KoteckaKasia Kotecka
I am going to do the same thing as Justin - uninstall AVG from my computers. Both, office and home start with AVG browser, that got installed by itself, I have no idea when. 
I thought AVG was a good choice, but it feels opposite. I got unwanted software, unwanted shortcuts on my desktops and unfamiliar windows opening without asking. Typical malware behaviour. 
Tom ParkoTom Parko

I just had this exact same thing happen.
I switched my computer on and a browser appeared that looked very similar to Chrome. It also included my normal bookmarks in the same style as Chrome.
The only thing that made me realise was that the default search engine had switched to Bing..

I've had AVG for about 7 years now. I've put up with AVG's constant spruiking of their own software, but THIS is too far. 
You keep saying that there was a check box for this installation, but I guarantee you there was not. I always uncheck any unnecessary boxes. And this check box you talk of was simply not there. 
If AVG wishes to install software, it should be bold, highlighted and in clear sight for the user to choose. Not non-existant.

How is this not a form of Adware???? 
I will be removing AVG from my computers and no longer recommend this product to others, as I have been doing for the last 7 years.

 

Priyanga SekarPriyanga Sekar (Sitel)
Hi everyone, 

That's unfortunate. This shouldn't have happened with AVG update, it might be due to some technical glitch. We have forwarded this to our developers team where they will check & work on it.

The option to opt out from installing AVG Secure Browser is available at the bottom left of AVG Antivirus/ Internet Security installation window. 

We apologize if an AVG product did not meet your expectations. Our main goal is to keep our customers happy.

AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. If you have a specific experience with AVG products that you would like to share with us, we would appreciate hearing about it.

For feedback: Open AVG Internet Security/AVG AntiVirus> Menu > About > Submit feedback.

 
M BM B
Every update of AVG comes up after a boot and says "AVG has been updated". Then comes a part with "Install AVG Secure Browser, a fast and free webbrowser". Then 3 bullet points about it and then two PRESELECTED tickboxes for "Yes, also install AVG Secure Browser" and "Make AVG Secure Browser my default browser". And another line, "By installing AVG Secure Browser you accept blah blah blah". Then a green button named Continue. Nowhere is there an X to close this window without performing anything else at that point. So I have to make a choice or kill the task. I cannot kill the task so I shut down the computer. When it comes up again, the message is not displayed again.
I always remove the tick marks like I did in the original installation, but if this was my moms computer it will be installed because she will click to continue and next time she uses her browser I will be getting a call about stuff I did not install on her computer and I will have to wait until I get to it in order to understand what it is, when it comes on the computer, berate my mother about how to use her computer, which she will forget instantaneously. I am going to cyckle through different antivirus until I find the least intrusive and most intuitive and least lame implementation. AVG is certainly not the best. Next time I want my mom to call me when a box suddenly appears and tell her to cut the power and start again choosing Start Windows normally and cross her fingers.
Pjotr PusherPjotr Pusher
I did an update of the AVG engine yesterday because it said so, it required a restart, I ticked the option restart tomorrow, I shut down the PC later and when I fired it up again this morning it said 'updating AVG' and then when I returned, AVG Secure Browser had popped up, it had installed itself. I was making coffee while the computer was finishing the install, so there definitely was NO checkbox option for the browser at all, not while it was downloading/installing the engine update and also NOT when it was finishing the update after restart! Way to go AVG! If I want software and mandatory new features that can't be removed or switched off, I would stop using my desktop and do everything on my phone or use Google,  Microsoft, Adobe and nothing else.... They have a reputation for forcing updates and new features on to people's devices....
Sarath PriyanSarath Priyan (Sitel)
Hi Pjotr,

Let me give an explanation about this.

When you are installing or updating AVG Internet Security. You will see an checkbox option at the bottom of the interface to install AVG Secure Browser. If the option is unchecked, AVG Secure Browser will not be installed on your PC.



 
Darrin HarrisonDarrin Harrison
Please change the Secure Browser installation to an Opt-In instead of an Opt-Out.  To easy to miss, and to be honest, your browser prevents most of the sites I need to use from working properly.  I always have to uninstall it.
Darrin HarrisonDarrin Harrison
Please change the Secure Browser installation to an Opt-In instead of an Opt-Out.  To easy to miss, and to be honest, your browser prevents most of the sites I need to use from working properly.
Dinesh KrishnanDinesh Krishnan (Foundever)
Hi Darrin,

We appreciate your valuable feedback. Our developers might work on it, in future or upcoming updates. Thank you for reaching us. 
Craig CraigCraig Craig
Same problem, I have installed AVG on most of my families computers, time to find another supplier
Dinesh KrishnanDinesh Krishnan (Foundever)
Hi Craig,

We've noticed your message in the other post as well. This isn't the experience we want you to have. Please accept our apologies for the inconvenience caused. 
This has been already notified to the concerned team. Our developers are aware of this issue & working on it. It would be fixed in the upcoming updates. We request you to allow some more time. Hope you re-consider.
Thank you for your understanding in advance!
Steve MacLellanSteve MacLellan
AVG Secure Browser seems to be piling up and not responding. Tried to shut it down with the Task Manager but that wouldn't kill it. Tried shuting it down with Powershell and I got an error. Powershell didn't recognize this browser as Chrome. What is the correct name?  AVG Secure Browser didn't work either.
Shankara MoorthyShankara Moorthy (Sitel)

Hello Steve,

I'm sorry to hear that AVG Secure Browser didn't work as expected. The actual name in Task manager would be the same AVG Secure Browser. Let us reinstall the browser and check if the application works good. Please uninstall (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Secure-Browser)and reinstall (https://support.avg.com/SupportArticleView?urlname=Use-AVG-Secure-Browser)the application to check the status. If you still encounter the issue, requesting you to create a new post and share the possible error screenshot.

Steve MacLellanSteve MacLellan
Thanks. I have uninstalled it. However if I install it again, what is to preventi it from piling up again? I don't think I'll install it again. I'll use a different browser. If you ever fix it, let me know.
AvinashAvinash (Avast) 
Steve, we'd request to reinstall AVG Secure Browser to verify if the issue is resolved.
If it persists, we can collect some logs from your PC to analyze them and find the root cause.
Appreciate your understanding.
Richard NootzackRichard Nootzack

The browser chromium. It was made because avg could not make a secure extension for chrome and the way they make money by advertisement was disabled by google chrome. The reason it was disabled is because avg extension put chrome users at risk by mitm attacks putting users data at risk. Either way chromium and WebKit based browsers are unsecure browsers. The private browsing part is also not as true as the developers would have you believe. Avg is in fact selling your browsing history. I would advise users to completely remove agv and update windows defender. Windows built in antivirus is currently the best on the market and comes with every windows 10. And it is free. 

Just check the link between avg browser and avg program. It is sending telemetry back to avg. particularly the history of searches. Only major difference between chrome and avg is who is getting your search history. 

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