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Graham Poynor-WoodsGraham Poynor-Woods 

Driver Updater Download and Installation problem

Hi,  I purchased Driver Updater 3 days ago but the link did not work and I got sent to a trial download page. 
That did not work either. Eventually, I downloaded the Upgrade but I keep getting the 'subject is not trusted ' error. I tried to click the link mentioned in another post solution mentioned in May, Just as I arrive at the link page, it disappears as 'page cannot be found' error. Can you help, please?
Thank you.
Best,
Graham
Balasubramanian SBalasubramanian S (Avast) 
Hello Graham,

Please visit this https://www.avg.com/avg-driver-updater website and click on "Free Scan".
A setup file will be downloaded. Run the file and proceed with the installation.
Keep us informed about the status.
Graham Poynor-WoodsGraham Poynor-Woods
Thank you. Unfortunately, it is no better. I clicked on the free scan and the page I arrive on disappears almost immediately to be replaced with the error message - 'site cannot be reached.'
Vishnu VardanVishnu Vardan (Avast)
Graham, could you please share us the screenshot of the web page that shows 'site cannot be reached' to check and assist you further.
Graham Poynor-WoodsGraham Poynor-Woods
Hopefully the image came through?
Graham Poynor-WoodsGraham Poynor-Woods
User-added image
Vishnu VardanVishnu Vardan (Avast)
Yes, we received the image. This issue needs to be escalated to our senior team to help you in resolving the issue, I have sent you the email instructions to connect your PC to our senior team to resolve the issue.

Please follow the email instructions to connect your PC to our senior team. Check your email inbox, also check your spam/junk folders as well if you don't find the email.
Rachelle ShepherdRachelle Shepherd
Now AVG antivirus is stopping the installation of a new version on AVG driver updater on my new computer, are the two teams actually speaking to each other?
Priyanga SekarPriyanga Sekar (Sitel)
Hello Rachelle,

This isn't the expected behavior. We will help you to sort it out.

Could you share screenshot (https://support.avg.com/SupportArticleView?l=en&urlname=How-to-create-a-screenshot) of any error message you received to assist you further?
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