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andy barberandy barber 

AVG Free offline install

Hi, I will be building a new PC soon and installing Windows 10 for the OS. 

As part of the preparation for this new PC (and because I am a long time user of AVG Free) I wanted to download the latest offline installer ready so that I could install AVG Free on this new PC before I connect it to the internet.

When I looked for the offline install files i went to this address 
https://www.avg.com/en-ww/installation-files

Selected “more options”
https://www.avg.com/en-ww/installation-files-prd-gsr-free

Taken to this page
https://www.avg.com/download-thank-you.php?product=FREEGSR-OFFLINE

From here Select “offline installer”
https://www.avg.com/download-thank-you.php?product=FREEGSR-OFFLINE

There was no option here to choose a 64 bit or 32 bit installation file. 

Do I need to go to a different page to download the offline installer that I need ?

Note I am using a Windows XP (32 bit OS) to download the offline install file.  

Thanks

 
KarthikeyanKarthikeyan (Foundever) 
Hello Andy,

I will help you with the necessary information.

Click on this link https://www.avg.com/en-us/installation-files-prd-gsr-free to install the offline installer of AVG AntiVirus free.

This will not show the option to 64 or 32 bit version, depending on your computer it will install the correct version automatically.
andy barberandy barber
Thanks Karthikeyan

I suspected this may be the case. Is there another link I could use to get to a page where I can select either the 64 or 32 bit version directly - like there used to be ?

Note that I want to download the 64 bit version for a new PC that I will be building soon but as I will be downloading the AVG Free offline installer from a Windows XP PC I will be directed to the 32 bit version instead.

    
 
-980888528-980888528 (Avast)
Andy, 

Unfortunately, we do not have a separate link to download offline installation file of 64 or 32 bit version. It is automated depends on the version you installed.
Kurt BarthelmessbKurt Barthelmessb
I downloaded the file from that linkm but when attempting to install, received the message, "<filename> is not a valid Win32 application"AVG Offline error message
The same file run from a Windows 7 installation works perfectly, so there's no issue of corruption. Is there an offline installer that will run under XP?

Thanks.

Kurt
 
Kurt BarthelmessbKurt Barthelmessb
I downloaded the file from that link, but when run it under XP, I get the message, "C:\Documents\Downloads\avg_antivirus_free_setup_offline.exe is not a valid Win32 application." When run under Windows 7, AVG installs without a problem, so the downloaded installer file is not corrupted. Is there an offline installer that will run under XP?

Thanks.

Kurt B.

ps: I'm attaching a screen shot, but it's not appearing.
 

 temp

 
KarthikeyanKarthikeyan (Foundever) 
Kurt, I will help you with the necessary information.

The latest version of AVG will not work for Windows XP and Vista computers.

We do have a separate link for these operating systems.

Click on this link https://install.avcdn.net/avg/iavs9x-xp/avg_internet_security_setup_offline.exe to download the offline installer of AVG for Windows XP and Vista computers.

If you face any difficulties, please let us know and we will assist you further.
Kurt BarthelmessbKurt Barthelmessb
Karthikeyan -

Thanks - that one worked perfectly. I appreciate your help.

Kurt
 
Santhosh PannerselvamSanthosh Pannerselvam (AVG)
We are glad that your issue has been fixed.

Let us know, if you have any issues.
Daniyar OspagambetovDaniyar Ospagambetov

Hello. 
I have an issue with AVG Installation for Windows XP Offline computer. 
Could you please provide valid link for .exe file? 
AvinashAvinash (Avast) 
Daniyar, the latest version of AVG will not work on Windows XP and Vista computers.

We do have a separate link for these operating systems.

Click this link https://install.avcdn.net/avg/iavs9x-xp/avg_internet_security_setup_offline.exe to download the offline installer of AVG for Windows XP and Vista computers.

If you face any difficulties, please let us know and we will assist you further.
Daniyar OspagambetovDaniyar Ospagambetov

I have managed to install AVG Antivirus 9.0.851 on Windows XP. 

but my database is outdated. 

Can you provide link for appropriate virus definition update for it. 
-980888528-980888528 (Avast)
Daniyar, 
I am sorry, AVG Antivirus 9 is the very oldest version. Could you confirm the version of AVG you have installed? 
The latest version for Windows XP should be 18.8. 
Daniyar OspagambetovDaniyar Ospagambetov

Yes. I installed 9.1.851 version for Windows Xp. 

Could you provide link for offline installation 18.8 version  for Windows XP?
-980888528-980888528 (Avast)
Sure, Daniyar.

Please uninstall AVG 9 veresion and use this https://install.avcdn.net/avg/iavs9x-xp/avg_internet_security_setup_offline.exe link to download offline installation of AVG Antivirus 18.8 for Windows XP/Vista.

Let us know if you need further help.
xxyyz xxyyzxxyyz xxyyz
I downloaded the AVG WinXP off-line installer using
https://install.avcdn.net/avg/iavs9x-xp/avg_internet_security_setup_offline.exe
(per Ranjani Bakthavachalam (Avast) post 2019/07/05, and
several others in this thread).

When I ran the installer, several popups said "The software
you are installing has not passed Windows Logo testing to
verify its compatibility with Windows XP."  After finishing
the installation, I had a FULL version of AVG (not the
reduced WinXP version), and my system was damaged (e.g. one
Service name was changed!).

After uninstalling and cleaning up the mess that was left,
I tried downloading and installing again with the same
results.

When I used the on-line AVG WinXP installer
avg_antivirus_free_setup.exe, it worked properly.

Where can I get an off-line AVG installer for WinXP?
Dinesh KrishnanDinesh Krishnan (Foundever)
Greetings,

This isn't the usual behavior. We see that you've tried downloading the correct installer file from the earlier posts in this thread.
In this regard, you can try to download the offline installer through this link.
If it fails, then you may need to try again to download the installer from the link through which you've attempted to download earlier (as it is the correct link). Thank you for your understanding in advance!
xxyyz xxyyzxxyyz xxyyz
Thank you, but "this link"
(https://www.avg.com/en-us/download-thank-you.php?product=FREEGSR-OFFLINE)
downloads avg_antivirus_free_setup_offline.exe,
version 19.3.4241.0, 363380704 bytes which will
not work on XP.

I again tried the other link
(https://install.avcdn.net/avg/iavs9x-xp/avg_internet_security_setup_offline.exe)
and it again downloaded
avg_internet_security_setup_offline.exe,
version 18.8.4084.0, 314474008 bytes which is
what screwed up my PC before.
Priyanga SekarPriyanga Sekar (Sitel)
Hi, 
There might have conflict occured, so you had issues. Please continue use AVG Internet Security you have downloaded through offline installer. If you face any issues, please let us know.
xxyyz xxyyzxxyyz xxyyz
1.  Conflict with what???
2.  I cannot "continue use AVG Internet Security you
have downloaded through offline installer" - it does
not work in XP.  PLEASE read my last post.
Balasubramanian SBalasubramanian S (Avast) 
Hi, conflict might have happened with Windows which would caused the PC to crash.
This https://install.avcdn.net/avg/iavs9x-xp/avg_internet_security_setup_offline.exe link is the one to be used for Windows XP and Vista.
It should work without any issues.
Could you try the installation one more time?
If the same error appears, share the screenshot of it here.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Tim GTim G
AVG internet security main screen
Tim GTim G
Hi,

I downloaded the offline AVG installer for Windows XP using the above link https://install.avcdn.net/avg/iavs9x-xp/avg_internet_security_setup_offline.exe, and installed AVG on my Win XP Pro SP3 system. Fortunately I didn't have any of the problems that xxyyz xxyyz had. I found that it is AVG version 18.8.4084.0.

But I have some questions.

1. I want the "AVG Antivirus free" edition, but the downloaded version is "AVG Internet Security" (see screen print below). However it seems to work O.K., even though the "my subscription" option in "my AVG" says that it expires on January 1 1970.

Can I continue to use this version as if it's the free version? See also question 2

2. In the "my subscription" screen there is a "remove licence" option, and when you click on it is says that it will downgrade you to AVG Antivirus free, which is what I want. However when I clicked on "remove licence", it gave a message "an error occurred during licence removal" (see screen print below), and the main screen still says "AVG Internet security".

3. In menu, settings, update, the settings for program updates are greyed out, and you can't change them, or even see what they are currently set to. How can I look at the settings and possibly change them? I want to set it to manual update

Tim

AVG internet security main screen

AVG remove licence
Tim GTim G
Sorry, I don't seem to be able to upload the images
Tim GTim G
Well, now they've appeared. Perhaps there's a delay before they appear??
Sarath PriyanSarath Priyan (Sitel)
I appreciate your efforts and thank you sharing the screenshots, Tim.

We are glad to know that you installed AVG with the link provided.

1. The offline installer link provided is to install AVG Internet Security. 

Since you have multiple issues in your AVG application, we request you to click on the below link to get in touch with our live chat support and provide the case number 07409615 to our associates. They can take remote access of your PC and check the AVG program and resolve your concerns. 

https://support.avg.com/support_tech_chat?l=en
Tim GTim G
I'm afraid I can't do that - I've actually installed AVG on a VirtualBox virtual machine (with Win XP Pro SP3 on the VM) to test it out before installing it on my "real" PC, and the VM doesn't have an internet connection.

Since the remove licence option isn't working, can you advise whether I can just keep using AVG internet security with reduced functionality, or will it stop working after 30 days or 60 days or whatever?

Regarding the update settings, see screen print below. You can change the virus definitions update settings, but not the program updates settings
AVG update settings
Dinesh KrishnanDinesh Krishnan (Foundever)
We appreciate your efforts in sharing us the screenshots, which provided a better clarity, Tim.  Let us attempt to clarify this for you.
Upon checking the screenshots & the info you've provided, we see that the expiry date is incorrect, remove license option provides an error & the required components (Computer, Web & Email) is not enabled. 
In this regard, we'd suggest you to perform a clean installation. To use the AVG Clear, you can follow the steps in this article & reinstall the program using the link that you've got. 
 
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