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Natalia Jones Can't uninstall AVG Secure Browser
Hello,
I can't uninstall AVG Secure Browser. I tried convectional way of simply using an uninstall button and also used AVG Clear and AVG Removal. Nothing works! I get messages: "You do not have a sufficient access to uninstall AVG Secure Browser. Please contact your system administrator." I'm the only one who is using my computer so there are no other administrator. The other message I get when trying uninstall this software from Apps & Features (I have Windows 10) is: "Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item." I spend many hours to find other ways to remove this software from my computer and would appreciate your help solving this issue as soon as possible. Thank you.
I can't uninstall AVG Secure Browser. I tried convectional way of simply using an uninstall button and also used AVG Clear and AVG Removal. Nothing works! I get messages: "You do not have a sufficient access to uninstall AVG Secure Browser. Please contact your system administrator." I'm the only one who is using my computer so there are no other administrator. The other message I get when trying uninstall this software from Apps & Features (I have Windows 10) is: "Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item." I spend many hours to find other ways to remove this software from my computer and would appreciate your help solving this issue as soon as possible. Thank you.
We will help you to get this issue resolved.
We appreciate all your efforts on trying to resolve this issue. We request you to reboot your PC in safe mode and then follow the below steps to manually delete the AVG folders.
Open Run command (press windows key and R key simultaneously) and type the following comments to delete the folders manually:
1. %appdata% - Go to Local - check for AVG Secure Browser and delete it.
2. %programdata% - Delete AVG Secure Browser folder
3. Then go to Program files in C drive and delete the AVG Secure Browser folder manually.
Then, try to uninstall the AVG Secure Browser from control panel and check if that works fine.
Please keep us informed about the status of the issue to help you further.
I did as you told and still getting this message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item." Please advise. Thank you.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
In this case, we request you to get connected with our additional support who can help you in uninstalling AVG Secure browser.
An email instruction has been sent which will help you to get connected with them.
If the email is not found in the inbox do check in spam and junk folders.
Program Files(x86) - AVG - Secure Browser,
open the AVGSecureFolderUninstaller.exe
hope this helps.
Hi Rizky,
Thank you for providing an alternate approach.
If you need any assistance from AVG, please write back to us in a new post. We'd be happy to help you. Have a great day!
Should run normally and uninstall it for you then.
If you get an admin message, right click the application and run as administrator.
Once done it should be uninstalled.
Greetings,
Thank you for providing a workaround solution to uninstall AVG Secure Browser.
If you require any assistance from AVG, feel free to contact us via your own/new post. We'd be happy to help you.
Have a great day!