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Chris Adams Payment taken from my Credit Card DRI AVG technologies
Hi
I have had a payment of £99.99 taken from my credit card that does not align with my subscriptions and renewal payments of my account and have no knowledge of what this payment is for.
I will be raising a fraudulent claim with my bank to pursue unless a refund is made and the subscription cancelled ( as I am informed by my bank that they are unable to do this)
Having contacted my bank they are unable to cancel the subscription.
It seems this is a common problem of AVG claiming subscription amounts from peoples accounts without any notification of ability to cancel the subscription before the money is withdrawn from the account. This is a fraudulent business practice!!!!!
See below.
Regards
Chris Adams
I have had a payment of £99.99 taken from my credit card that does not align with my subscriptions and renewal payments of my account and have no knowledge of what this payment is for.
I will be raising a fraudulent claim with my bank to pursue unless a refund is made and the subscription cancelled ( as I am informed by my bank that they are unable to do this)
Having contacted my bank they are unable to cancel the subscription.
It seems this is a common problem of AVG claiming subscription amounts from peoples accounts without any notification of ability to cancel the subscription before the money is withdrawn from the account. This is a fraudulent business practice!!!!!
See below.
| 16 Mar 2020 |
Credit card ending: 6179
Posting date: 17MAR20 Organisation: DRI*AVG Technologies orderfind.comIRL Other info: orderfind.com IRL IRL Type: Purchase | - | £99.99 |
Regards
Chris Adams
We'll certainly clarify the charges.
I would like to inform you that we send notification renewal email to your registered email address.
As we're not informed to get more details via public post, I've sent an email with the details.
Please keep up the conversation via email for further assistance.
I did not want this to happen and demand that this be reversed immediately. How can I find out my credit card details on this account so I can delete
Ray Namajuska
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.