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Peter WarmerdamPeter Warmerdam 

AVG Internet Security

AVG icon is giving a warning
After opening AVG message is: Improved firewall is turned off
if i try to turn it on it gives the message: Improved firewall is not avalible.
If i check the firewall tab is shows that is is turned on??!!
Balasubramanian SBalasubramanian S (Avast) 
Hello Peter,

We're sorry for the inconvenience caused.
Please ignore my previous post.
May I ask from when you started experiencing the issue with AVG Firewall?

 
Peter WarmerdamPeter Warmerdam
Hi ,
This problem started after the april 1 update.
I followed the article to repar the installation but that had no effect.
I then un-installed all AVG apps and did a registry clean after reboot.
I just installed the avg_internet_security_setup.exe and the problem is gone.
Rakshith RajkumarRakshith Rajkumar (AVG)
Hi Peter,

Great to hear that the firewall issue has been fixed by uninstalling and reinstalling the AVG.
I highly appreciate your effort here.  
Could you please provide us the screenshot of the window where we can see the product's version?
Settings -> General -> Update
Keep us posted.
Gareth JamesGareth James
Hi, I had the same issue and posted a question below.  Since then have been reviewing some old threads and found one that suggested going to Menu\Settings\Troubleshooting.  Scrolling down to the "Reset All Settings" section and Clicking the "Reset To Default" option.  On reboot it resolved my issue, maybe you could consider trying that.  Hope it helps...
Peter WarmerdamPeter Warmerdam
User-added image
Rakshith RajkumarRakshith Rajkumar (AVG)
Hi Peter,

Thank you for providing the screenshot.
To resolve your issue, I kindly request you to go to Menu\Settings\Troubleshooting and if you scroll down to "Reset All Settings" section and click the "Reset To Default" option.
Once it's done, kindly restart you computer.
Dave AcornDave Acorn
What Gareth  James has suggested (confirmed by Raksith) worked in my case as well..... Nice one
Balasubramanian SBalasubramanian S (Avast) 
Dave, glad to know that your issue has been resolved after following the steps provided by Gareth.
Have a nice day!
Peter WarmerdamPeter Warmerdam
HI Rakshith

As i mentioned in my last message  I re-installed the avg_internet_security_setup.exe and the problem is gone.

Thanx
Rakshith RajkumarRakshith Rajkumar (AVG)
Hi Peter,

Great to hear that the issue has been fixed.
I highly appreciate your effort and time in resolving this.
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