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rebecca kennedy Refund
I have requested a refund due to unauthorized charge of £64.99 on my account. h
AVG are saying "
AVG are saying "
According to our records you have requested a chargeback for this purchase. A chargeback occurs when a buyer asks their credit card issuer to remove a charge from their credit card statement. In your case, the chargeback of your purchase was completed on April 4, 2020
Unfortunately we are unable to help you with this matter. We recommend that you contact your credit card issuer directly."
avg are an absolute nightmare to contact to resolve this issue.
does anyone have any experience in sorting this out? I have also not spoken to my bank regarding this as it came out via PayPal. PayPal have stated there is nothing they can do.
We understand your concern.
We could see that your case is still under the investigation of our refund team. They will contact you as soon as possible.
Your patience is appreciated.