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Patricia BettsPatricia Betts 

Cancellation of subscription

I wish to cancel my avg antivirus package as I find it hard to cope with a computer as I get older.
I cannot find out how to do this. Can anyone advise me please.
Best Answer chosen by Patricia Betts
Santhosh PannerselvamSanthosh Pannerselvam (AVG)
Hi Patricia,

We understand your concern.

As per your request, we have cancelled the auto renewal for your subscription of AVG Internet security (Multi-Device). Therefore, you won't be charged in the future after the expiration of the product.

Let us know, if you need further help.

All Answers

Santhosh PannerselvamSanthosh Pannerselvam (AVG)
Hi Patricia,

We understand your concern.

As per your request, we have cancelled the auto renewal for your subscription of AVG Internet security (Multi-Device). Therefore, you won't be charged in the future after the expiration of the product.

Let us know, if you need further help.
This was selected as the best answer
Patricia BettsPatricia Betts
Thank you  Santhosh for your prompt and helpful reply which is much appreciated.. Today I have received a reminder that my payment is due, but I am sure that is an automatic thing and that your cancellation will get through to the correct department soon. My computer is so old that it will give up soon anyway.

Kind regards 
Patricia betts
Santhosh PannerselvamSanthosh Pannerselvam (AVG)
We understand your concern,

You had received the notification email for the AVG Internet Security regarding the expiration.

Since the auto renewal for your subscription has been already cancelled. Therefore, you won't be charged in the future after the expiration of the product.

Please ignore the email.

Thank you.
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