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Martin Raschke Unable to install AVG TuneUp
Hi team,
I just tried to install my AVG TuneUp tool on a second device. The attempt failed with the error message "Diese App steht im Konflikt mit AVG PC TuneUp. Um die Installation abzuschließen, deinstallieren Sie AVG PC TuneUp".
(translation: App is conflicting with PC TuneUp. In order to complete the installation please uninstall PC TuneUp). The message is added by a button "uninstall".
However, clicking the this button has no effect, seems to be a loop.
Looking at Apps & Features in the system settings I can see the entry "AVG PC TuneUp" but when I try to uninstall there I get the message "unable to find C:\Program Files (X86)\AVG\Setup\avgsetupx.exe.
Any idea how to fix it?
Thanks for your support!
Cheers,
Martin
I just tried to install my AVG TuneUp tool on a second device. The attempt failed with the error message "Diese App steht im Konflikt mit AVG PC TuneUp. Um die Installation abzuschließen, deinstallieren Sie AVG PC TuneUp".
(translation: App is conflicting with PC TuneUp. In order to complete the installation please uninstall PC TuneUp). The message is added by a button "uninstall".
However, clicking the this button has no effect, seems to be a loop.
Looking at Apps & Features in the system settings I can see the entry "AVG PC TuneUp" but when I try to uninstall there I get the message "unable to find C:\Program Files (X86)\AVG\Setup\avgsetupx.exe.
Any idea how to fix it?
Thanks for your support!
Cheers,
Martin
It seems that the traces of old version AVG PC TuneUp is still present on your computer.
We request you to run AVG remover tool as mentioned in this article to remove its traces.
NOTE: If no AVG programs found, click on "run anyway" to proceed with removal.
Keep us posted.
Unfortunately I first downloaded and started AVG Clear instead of AVG Remover. Now I see at any start of my PC a screen asking what OS I want to use, see attachment.
How can I get rid of it?
Best Regards,
Martin
Did you select "No" when you get a prompt for the "Safe mode"?
Keep us posted.
Clicking on Windows works but I get this screen every time I'm starting my computer again.
I tried to start the program in "safe mode", as recommended, but then the monitor remained dark and I had to reset the PC.
Open the run command -> MSconfig -> select the boot option -> then remove the AVG Clear from the location.
Keep us posted.
Thank you very much.
We are glad to know that the issue has been resolved.
Let us know, if you need further help.