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Alan Binch
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Borislav Angelov
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Vladimir Bartl
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Subhadeep Kanungo
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Miloslav Serba
It is recommended not to post multiple queries regarding the same issue to speed up the resolution.
That is the reason we requested you to continue any one conversation. If you prefer to continue here, we'd be glad to help.
You replied that you are experiencing this issue on your laptop. To further narrow down this issue, could you disable each component individually and verify the issue?
Click the link below for steps to disable individual components:
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
All Answers
We see that you have posted the same query on our Facebook and our suppiort team has responded to it.
Please continue there to resolve this issue.
Yes I have made contact through Facebook.
I have AVG on 2 computers (paid for 2)
I have had a lot of problems with AVG. I have poaid our technical support to resolve some of the issues.I was advised to contact AVG support. The last issue took a week to resolve. ie scanning.
Both AVG's are due to expire this year. I will be considering renewal based on the on time resolution AVG can provide. your customer care is not in the top 10.
If you had the answer to my problem I cannot understand why you could not have replies with the solution rather than telling me I had contacted AVG through facebook absolute waste of a response and time wasting.
It is recommended not to post multiple queries regarding the same issue to speed up the resolution.
That is the reason we requested you to continue any one conversation. If you prefer to continue here, we'd be glad to help.
You replied that you are experiencing this issue on your laptop. To further narrow down this issue, could you disable each component individually and verify the issue?
Click the link below for steps to disable individual components:
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
That is the reason we requested you to disable individual components and verify the issue.
Kindly confirm this to assist you further.
Appreciate your efforts so far.
I'd request you to click this link for instructions to allow 'File and printer sharing' in AVG firewall settings and verify if the USB connection is allowed.